Hi
I think you have a system fault ie compresser or refrigerant problem.
This is not a DIY repair and will need pro attention.
Please feel free to locate a local engineer in your area from the link below.
Greg
Hi
There is only one compresser and thermostat on this appliance therefore only one refrigerent system.
The thermostat is in the fridge which activates the compresser then feeds refrigerent to the freezer first, then as the refrigerent makes its way around the system back to the compresser it still has enough chill to cool the the fridge, if any of what I mentioned in the first post are apparent then you will get your fault.
I take it the compresser/motor can be heard more or less continuously until maybe its protection kicks in and stops it for a short period?
Thanks for the reply. I have not inspected the appliance myself, I asked if the compressor was running continously and the answer was unknown as it is quite quiet.