Neff Oven Stopped Working

[megamarty]

I have a Neff AP22-7 Oven about 5 years old. My wife switched it on yesterday and it tripped the fuse. On restarting it there is no heat from the oven or the grill. The clock, light and fan all work. The 2 elements look OK.
Could it be that both elements have failed simultaneously or could it be something else?

[gegsy]

Re: Neff Oven Stopped Working

hi megamarty
We need full model number please. Jot all umbers off ratiing plate and we will be able to assist you further.
Thanks

Greg

[megamarty]

Re: Neff Oven Stopped Working

B132OWOGB/01 FD 8003
B AP22-7 5750313103

Hope this helps
Thanks

[gegsy]

Re: Neff Oven Stopped Working

Hi
I take it you were on the fan oven selection when it blew a fuse??
If so its most likely the circular element has failed -P/no 499003.

The top element you can see is for the grill only and would not be activated under fan assisted cooking.

See spares@ for part/s you may require.

Greg

[megamarty]

Re: Neff Oven Stopped Working

Thanks for the quick reply.

When switched to grill only, the grill element does not work.
Would the circular element failure cause the grill element to stop working?

[gegsy]

Re: Neff Oven Stopped Working

Hi
The failure of the fan element would bare no connection to the grill element. A more common factor of the two is in play.
Considering facts of your fault may I suggest repairs@ to get an accurate diagnosis.

Thanks

Greg

[megamarty]

Re: Neff Oven Stopped Working

Because the grill element and the oven element both don’t heat up, but the fan, clock and light works, would this suggest a faulty thermostat?

[gegsy]

Re: Neff Oven Stopped Working

If they share the thermostat yes or possible selector melt down.

Greg

[megamarty]

Re: Neff Oven Stopped Working

Update:

Changed the Oven element, but STILL no heat.
Everything else seems to be OK, Fan, Light, Clock work, I can swith between oven and grill, and I hear the thermostat click when I turn it on.

I’ve pulled it out and had a look inside, can’t see anything obvious and it doesn’t look like there are that many things that can go wrong.

Do you think I should try replacing the thermostat, and if so, does anybody know the part no. and cost?

Many thanks

[gegsy]

Re: Neff Oven Stopped Working

Hi Marty
Its graspin at straws time, I would seriously look at repairs@ as this really as far as we can go without seeing the appliance.

regards

Greg

[megamarty]

Re: Neff Oven Stopped Working

Thanks Greg

I’ll try and get an engineer to have a look.
There are none listed in my area in repairs@
Does anybody know of any in the Ayrshire area KA3?

Thanks

[kwatt]

We can look at it for you although we don’t list Neff in Repairs@.

If you give Craig a call in the morning he should be able to help on 0845 226 2507, but please tell him I okay’d it. 😉

K.

[megamarty]

Re: Neff Oven Stopped Working

Another Update:

I have managed to identify the problem, I hope

At the rear of the oven is a small silver button shaped part next to a letter R that looks like its fried. It is connected between the thermostat and the main oven element.

On it is printed
13A/250v
7A/ 400V
T180/1

and on the other side
Z42/43
10/230

Any ideas of what it is and if I can get a replacement

[superfix]

Re: Neff Oven Stopped Working

Sounds like the overheat TOC has died a death.

I’m sure Dave can sort you one out.

[Penguin45]

Re: Neff Oven Stopped Working

Limiter – p/no 151326, about £7 + vat IIRC. Email to spares@ukwhitegoods.co.uk for ordering and confirmed pricing.

Regards,
Penguin45.

[Author]

Posts