NEFF W4380X1GB FD7803

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  • #24687
    Alanj
    Participant

    Hi Guys,

    this is one for the neff specialists. Customer says machine is displaying 80 mins for a 60 degree wash, where it was only 60 mins before.If you select any program on this part of the dial ie. 60,50,40 and 30 it shows 80 mins in display, it only drops to 8 mins on selecting spin. Is this a module fault or is there a sensor of some kind out of sinc and where is it situated?

    Alan

    #202971
    Martin
    Participant

    Re: NEFF W4380X1GB FD7803

    Alanj wrote:Is this a module fault or is there a sensor of some kind out of sinc and where is it situated?

    No there is no sensor on this model. It uses a fuzzy logic module board but I wouldn’t suspect any problems there. In fact I’m not sure there is a problem? Does the machine complete a full wash cycle OK I wonder? Have you checked all the usual stuff like heater, pump, blocked air chamber, drain outlet container gunged up etc etc?

    Or is this just what the customer has said over the phone?

    #202972
    Alanj
    Participant

    Re: NEFF W4380X1GB FD7803

    Hi Martin,

    I was at machine and put it on a 60 degree wash which showed 80 mins on display and let it run for 15 mins. It was heating as the glass was hot, drum action ok and it spun ok. Why does it show 80 mins for all programs though? I told customer to time the actual time for 60 degree and 40 degree washes and let me know. As it is built under, is it possible to gain access to most components by taking off front panel?

    Alan

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