Neff W5320X0GB intermittent cycle fail

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  • #95204
    DIYdisaster
    Participant

    Hiya,
    Just hoping for a bit of advice. We have an elderly (I’d guess about 14 years old) Neff W5320X0GB integrated washing machine.
    Though it washes well when it works, it sometimes aborts the cycle (the washing powder is used but not the conditioner).
    All the cotton programmes fail and we were using the synthetic programmes for everything. However these are now also failing more frequently.
    The machine simply stops and the “Ready” light comes on. We normally just do a rinse (which works) as the clothes seem to have been washed OK.

    Any idea as to what this might be? Is it worth repairing?

    All advice gratefully received.

    Many thanks in advance for your time and trouble, it’s appreciated.

    #459692
    Martin
    Participant

    Unfortunately the symptoms you describe do not point to any specific fault. I would be inclined to test the heater (with an insulation tester or multimeter) firstly as heater failings lead to very random intermittent faults. Beyond that the usual routine tests have to be applied to check out the motor, pump, water level system etc etc. If you are unsure how to proceed I recommend getting a local repairer in to sort it as, in spite of its age, it is usually fixable.

    #459693
    DIYdisaster
    Participant

    Martin wrote:Unfortunately the symptoms you describe do not point to any specific fault. I would be inclined to test the heater …

    Thanks for the advice, next time we do a wash I’ll touch the door and see if it feels warm or not 🙂

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