Neff washing machine – door open button not working

[Thistle]

Hi. I have an old Neff washing machine, model W4380X1GB/01. The door seal was mouldy so I purchased a new part and (seemingly successfully) fitted it at the weekend. Ran the machine on a cycle and there were no problems so congratulated myself on a job well done.

However when I next came to do a wash, the door open button on the machine would not function. I then took the front back off the machine to try and identify the problem. My, admittedly untrained, assessment is that the problem is linked to a cable which ties into the door interlock mechanism but is now not connected at the other end. This appeared to be the case when I took off the front panel but I now suspect that it originally was connected to the front panel but came loose when I removed it.

I can manually open the door by isolating the power, taking off the lid and pulling on this cable. However this isn’t a great long-term solution for obvious reasons.

I have scoured the internet and the troubleshooting page on this site for an answer but can’t find out where the other end of this cable should tie into. I also can’t find a manual for the machine that gives any details about this cable.

Can anyone shed any light as to how this should operate? Any help would be hugely appreciated.

[electrofix]

Re: Neff washing machine – door open button not working

its connected to the on off switch bank

if you look at the picture the cable end goes into the white bit while the outer goes down the tube

Thanks to Qualtex for the picture

if you need a breakdown of the appliance go here
http://www.neff.co.uk/store/spare-parts

Dave

[Thistle]

Re: Neff washing machine – door open button not working

Thanks a lot for your reply – exactly what I was looking for. Will give it a try this evening.

Do you think I’ll need to remove the on/off switch bank from the machine to connect the cable or can I do it with the switch bank in situ? The switch bank looks fairly delicate so would prefer to avoid taking it off for fear of breaking the little plastic clips that hold it in place.

[Author]

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