New Beko Dishwashers dumping salt

[neon_3SP_glow]

I’ve had a couple of strange faults on the new (ish) beko DIN15X20 dishwashers where they are asking for salt within a few days of filling the container, as if all the slat is dumped into the wash during one cycle.

Is this a known error on these machines? and presumably, replacing the softening unit is the only cure?

Thanks.

[electrofix]

cant see any service bulletins about the problem
. the only other reason could be the regeneration coil is energised all the time

Dave

[neon_3SP_glow]

Thanks Dave.

I’ve had two, maybe three of these lately.

I’m a bit ignorant as to how the softening system actually functions.

Anything I can read to educate myself?

Cheers.

[electrofix]

salt is used to regenarate the resin which removes the lime out the water

search google ” how dishwasher regeneration works ” or similar

when you set the hardnes of the water the unit regenerates every 9, 30, 52 or 105 litres of water

Dave

[neon_3SP_glow]

Thank you Dave – I understand now.

The customer ensured me they filled the salt container and that after the next wash the salt refill indicator led was lit and the salt chamber virtually empty.

The stainless steel panels inside the tub are starting to get cloudy, i think.

Unfortunately, you cant get to the regeneration valve (to test voltage) whilst its’s running due to the position of it. Maybe an extension type wires and terminal would make it possible.

I live in a very hard water area and double checked that i had set the water hardness level correctly when i installed it – i did.

However the machine is only 13 months old, and integrated. So, warranty repair after all.

Thanks for the assistance again.

[electrofix]

could have got you a circuit diagram to find the board connection to see if the valve was energised but since its under guarentee, happy days, its their problem

Dave

[Kentish]

Something that’s always worth checking is how much salt are they putting in.
All too often people stop putting salt in when the water in the chamber starts to flow out.
I always advise to fill the salt right to the top of the container, and to top the salt once a week as everyone forgets things.

[neon_3SP_glow]

Kentish wrote:Something that’s always worth checking is how much salt are they putting in.
All too often people stop putting salt in when the water in the chamber starts to flow out.
I always advise to fill the salt right to the top of the container, and to top the salt once a week as everyone forgets things.

Yes, I did make sure the grandson (who filled it with salt) was aware of displacing the water – he understood and had filled it full, even putting his fingers in to give it a wiggle to settle etc.

And yes Electtrofix, It’s easy to trace the regen valve back onto the module, only the module was also positioned in a way where it was difficult to test when running etc.

I’m 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure that the spec when designing a new machine is now: Make it as awkward as possible to repair!

Thanks for the help though.

[electrofix]

if you can access the wires anywhere on the run you can either use a volt stick ( but you have to make sure you can get enough seperation from other cables to be reliable or a clip ammeter as long as it can read low amps

Dave

[neon_3SP_glow]

Volt stick – will try, thanks.

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