new COMFEE’ mini-fridge looks damaged. Should I return or acceptable?

Home Forums Public Support Forums Help And Support Fridge And Freezer Forum new COMFEE’ mini-fridge looks damaged. Should I return or acceptable?

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  • #100739
    pilgrim666
    Participant

    Hello,

    I received yesterday from Amazon a new COMFEE’ mini-fridge that looks damaged.
    Do you think I should return the item or is it acceptable?

    I paid it 100 euro on amazon and seller and delievry were from Amazon.
    I checked again to make sure item was sold as new and it was.
    Just doesn’t look new.
    Strange the bottom of the cardboard box was not connected to the rest

    PS
    is that yellow foam on the bottom the polyurethane foam?

    https://i.imgur.com/FUxL7BU.jpg
    https://i.imgur.com/Xv0okOs.jpg
    https://i.imgur.com/B7ZDeOb.jpg

    More images available at
    https://imgur.com/a/mhq3lCf

    #481991
    electrofix
    Moderator

    even if you accept it you should not be paying full price for damaged goods

    now you have had it on its side dont turn it on till its been sat upright for at least a few hours

    Dave

    #481992
    pilgrim666
    Participant

    electrofix wrote:even if you accept it you should not be paying full price for damaged goods

    now you have had it on its side dont turn it on till its been sat upright for at least a few hours

    Dave

    Thanks Dave!
    I only waited half an hour, hope it’s not too bad.

    It’s really hard for me to make a decision because I know so little of fridges and don’t really know what to look for.
    I think I will wait a few days to see how it behaves

    #481993
    electrofix
    Moderator

    you must contact them immediatly to tell them of the damage. If you wait any longer they could argue its your fault and not carriers

    As long as it works it may well be ok and they may well offer you a partial refund as compensation. Dont pay full price for damaged goods unless they are sold as second quality

    Dave

    #481994
    pilgrim666
    Participant

    electrofix wrote:you must contact them immediatly to tell them of the damage. If you wait any longer they could argue its your fault and not carriers

    As long as it works it may well be ok and they may well offer you a partial refund as compensation. Dont pay full price for damaged goods unless they are sold as second quality

    Dave

    Thanks I will.
    Have you ever seen foam showing on the bottom of a fridge?
    It’s that thing that worries me the most, it’s only on one side.
    It looks like a second hand fixed fridge.

    EDIT:
    This was the cardbox
    https://i.imgur.com/PLCbJ6r.jpg

    #481995
    tubafan
    Participant

    Clearly hasn’t been handled correctly in transit and has been damaged. Personally I’d reject it.

    #481996
    electrofix
    Moderator

    foam is not a problem but there is damage to the metal work which means it been dropped or mis-handled

    Dave

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