New Washing machine drum knocking with full load on spin

[Peter Dennis]

New drum on hotpoint washer only with full load no knock with no load, repair man back tomorrow says he may have forgot to tighten something
Any comments
P.S. repair man comes highly recommended

[electrofix]

well if its new it should be under warranty

also did he remove transit bolts. you can tell be seeing if the drum moves easily forward and back at the top

Dave

[Peter Dennis]

Not new machine just a new drum, washer 6 yrs old

[electrofix]

ah see now you can read it 2 ways lol

could be a concrete weight loose,
feet may not be adjusted properly

or just some random part hitting the case

had things like this. the bad engineers refuse to come back so he sounds ok

Dave

[Peter Dennis]

Thks for the reply

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