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I’ve been reviewing some machines for a project that you’ll probably all get to know about soon enough. More to come on that.
5 out of 5 BSH machines, sealed tanks. Sealed doors. i-DOS system is a horror show (IMO). The funky ones with touchscreens just walk away is my advice.
Zanussi/AEG sealed tanks. Pump bolted to the tub, no filter, no prewash and an AEG that needs salt to which our comment was… WTF??
Still got Whirlpool, Hotpoint and Indesit to go but, I don’t have high hopes given some of the stuff I’ve read on here.
Here’s my question though, has anyone seen any decent and actually repairable new machines?
With an add-on one, are there any machines out there now you’d actually recommend that aren’t throwaway piles of junk?
K.
tend to push people to non sealed tank bosch
like WAN28050gb/26 tub splits and door hinge and all door parts available
but latest one / 28 has no parts list on website so cant say for certain
really disappointed with Zanussi these days. The older machine are brilliant. Got one building in Liverpool with about 70 tricity bendix washers dryers all over 10 years old. Apartments let out short term (daily, weekly etc) aparts from about 2 machines all still working ok. no other machine I know would take that sort of wear. Flat also includes AEG oven and hob, Zanussi slimline dishwasher and AEG hob all apart from a few are original fitting from construction date
Daveoh a lot of them look like they split by the diagrams but if you look in the parts listing you get same part no and price for tub front, rear and drum.
does seem really bad business that if someone breaks a door hinge you end up paying £90 for a door
Dave
Every single one I’ve seen now has a sealed door on it.
Now even Beko, Whirlpool and probably more are headed that way as well.
£90 for a £4 hinge or a £2 catch… mental.
But they do love to shout about how environmentally friendly they all are. 😡
K.
I don’t have a problem with sealed tubs – I’ve never enjoyed splitting down tubs and factoring in labour costs, not a lot cheaper to the customer than swapping out the tub anyway. The reality is, there are a ton of everyday faults we can fix for customers that will genuinely save our customers money and help save the planet. We certainly should not be reinforcing the myth that machines are not worth repairing any more.
Argos price for new washers start at £139.99 with a guarantee. Whats left to mend? A friend has had a cheapie Indesit for 5 years never gone wrong “If it packs up I’ll just go and get another at that price it doesn’t owe me anything” Us repairers are a dying breed, get used to it!
wilf
My issue is, looking at a £1000+ Siemens, other than the bells and whistles like the cleaning system, wifi, touchscreen etc that on a fundamental level as it’s got a sealed tank, sealed door etc that there’s no compelling reason for the massive price difference between that and a £400 Bosch that would make anyone actually buy one.
Some people will as, obviously it’s a shinier more exclusive thing but, from a repairability and actual performance point of view, there’s not £600 in there if you ask me.
If I or any punter put out over a grand on a machine I’d be expecting (perfectly reasonably IMO) it to last and be more repairable than the £400 one but, the reality is, it really isn’t.
I suppose what I’m saying in a roundabout way is, manufacturers, need to be pulled up on this and customers to be informed that paying all that much more might not get them just what they think it will. As given the givens and the probable cost to fix one of these you’d be just as well to buy a £140 Argos machine as wilf highlights and toss it after two years because you can buy more than six of those for the price of one of these, from a customers perspective that makes perfect sense financially.
Which blows monumentally huge holes in the environmental marketing blurb they all puke out as this sort of thing does nothing other than encourage people to throw stuff away.
K.
agree
take
WM16YH79GB tub £265 door £190they are having a laugh. some 4 years old uses the door as a step ( and we have all had that) and its almost a scrapper
DaveI don’t think customers who have invested £850 in a high spec machine are necessarily that phased by these kind of parts costs. They are quite used to spending £1000 on a new iphone, £1500 on a new alloy wheel for their car or £300 for a new tyre. And if the do go for repair, there is more margin in it for the repairer.
The reality is it’s not all doom and gloom on the cost of parts. There are plenty of affordable parts on this model, in many case substantially cheaper than on previous models, eg door lock £16, damper £16, drain pump assembly £29, heater £37, door seal £45, inverter module £105. Bleating on about how things are stacked against the economics of repair does nothing to promote our trade.
Pretending it’s all fine doesn’t help either and ignoring the fact that machines are being scrapped ever sooner isn’t constructive in addressing the issues that fall off the back of that.
You should see see the stats on phone lifespans as that’s even worse, you chose a bad example there.
Car parts are attached to a substantial investment that people want to own, cherish and generally will look after so, relationally to the value of investment parts costs are not prohibitive until it gets older then there are other considerations. And you may have noticed that there aren’t as many old cars. On the road these days. Some, parts are obsolete before the tenth birthday.
Im not saying it’s all doom but, it’s not exactly happy clappy!
K.
This subject has been discussed over & over again on UkWhitegoods. Nothing has changed in the 14 years I’ve been on this site & I’m sure it never will.
The split drum thing makes no difference. A drum that last 10-15 years & is available for £50 as a spare part is what’s required. Brushless motors are becoming the norm which certainly won’t help the repairer.The car example isn’t true as 86{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of new car sales (2 million or so a year in the UK) are leased. So the owning & cherishing a car analogy isn’t right.
The problem is being looked at by the EU and they do intend to take action on the subject of repairs with sealed and unrepairable units being a particular area of interest due to the environmental concerns surrounding that.
As tub units are not used, low volume due to the price of them, you can find examples obsolete after a few years among other things and that is harming repairers. And, even if you ignore all that, changing one an outer tank, drum and whatever are all being used, the old one disposed of with absolutely no requirement for generating that waste other than, it makes a few repairer’s lives easier, reduces service cost to manufacturers I suppose as well. But it’s an incredibly wasteful practice however you slice it.
How people pay for a car isn’t relevant, my point is that it is a status symbol and therefore treated accordingly.
Appliances are not other than the kitchen showpiece ones.
K.
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