From the second week of September the Technical Advisors will be on the road and offering training sessions all over the country. The first step in that is “Detergent & Powder Technology” and, believe me, it’s not as dull as it sounds. Some people in here had a taster of a very watered down version and, from what I can gather, they all found it rather enlighting.
To condense the story a little, better training on this and other subjects makes for a better, more competent and confident engineer and customers recognise this. This has been proved through extensive market research that has been carried out within our industry.
With just this module alone companies/engineers/traders that had taken part increased customer retention by an average of 35{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}. Customers know whenyou’re telling them the truth and giving them good, sound advice, they reward that with loyalty.
So, if you’re interested in a free session that could help you improve your own knowledge, possibly improve your business then I’d invite you to give David a call from after 9am on Monday at 01563 559600 and he will arrange the most suitable session for you as soon as possible.
This will go live to the rest of the site in time, but I thought I’d give you guys the heads up first and the chance to get in there before the rest.
K.