one for the eluxgroup specialists… aw1001

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  • #49416
    gandh1
    Participant

    tricity aw1001

    wouldnt spin properly, so customer put on spin on its own, and it jerked once left, and jerked once right on drum then failed to spin

    nasty nasty motor burn out smell from motor.

    gut instinct is terminal, as it certainly smells like its cooked the motor, dyson style, it worries me because the machine is only almost 3 years old?!

    So are theyre any known issues with this model?

    #299854
    Simon46
    Participant

    Re: one for the eluxgroup specialists… aw1001

    Had AEG when motor trys to turn drum went to rear of machine. Belt wrapped around wiring loom 😯

    S.

    #299855
    gandh1
    Participant

    Re: one for the eluxgroup specialists… aw1001

    def not that, because i spun drum by hand before peeking underneath to make sure the bearings had collapsed. ran very smoothly but with the resistance you would expect, and wen i looked underneath the belt was all present and correct. definitely the more electrical burning motor smell rather than burning rubber 😡 .

    #299856
    Seamy
    Participant

    Re: one for the eluxgroup specialists… aw1001

    Likely armature damaged, segment raised etc, new motor should sort it.

    Take motor off & examine it.

    #299857
    gandh1
    Participant

    Re: one for the eluxgroup specialists… aw1001

    Will do that, but what actually causes the motor to blow like that? its not been heavily used – 2/3 washes a week – and will it have shot the pcb as well? Customer has already inferred replacing machine if it is the motor so will check Armature for lumps later today, didnt notice any when i checked the carbons, which were fine. Could it have blown the coil instead?? although i did get continuity but would that actually mean anything?

    machine spec:
    PNC 914211108(01)
    SN 62900782

    motor spec as follows:
    14014714
    MCA 38/64-148/ZN37
    LINE C04 WK20/06

    on a wider scale a bigger concern for me is this might be a common fault on these motors if it was a dodgy batch as we have sold a fair few aw1001s around that time…

    already replaced 2 even more youthful ones where the pcb has popped when the interlock failed…

    #299858
    iadom
    Moderator

    Re: one for the eluxgroup specialists… aw1001

    Funnily enough I have just had a customer on the phone with a two year old ZWF1632W.

    He wants me to go and give him an estimate. He was advised by Currys who sold him the machine to get an independent assessment which he already has done but now this other chap is refusing to get any further involved.

    Apparently he told this customer that the armature had lost a segment and blown the main PCB but says his suppliers are putting pressure on him to steer clear. 😕

    Can’t for the life of me see why Currys don’t examine the machine and sort it out with Zanussi themselves TBH.

    Does anyone know the price of the motor 1246179081 and PCB 97391452111002/8 (configured) Neither of them listed at Masterpart ?

    Jim.

    #299859
    Seamy
    Participant

    Re: one for the eluxgroup specialists… aw1001

    http://www.aeg-electrolux.co.uk/node334.asp

    search here for genuine parts/prices etc

    #299860
    iadom
    Moderator

    Re: one for the eluxgroup specialists… aw1001

    Jeesse…It took an age to load the page, even on a 20meg connection and when it finally did I got, ‘temporarily out of service’ :rolls:

    Will try it in the morning, thanks for the link though. :tup:

    #299861
    gandh1
    Participant

    Re: one for the eluxgroup specialists… aw1001

    iadom wrote:Funnily enough I have just had a customer on the phone with a two year old ZWF1632W.

    Does anyone know the price of the motor 1246179081 and PCB 97391452111002/8 (configured) Neither of them listed at Masterpart ?

    in case its still down, connect lists these:

    module @ £127 retail (matches prt no)
    motor @ £205 retail (done on model no as prt no not recognised)

    dont know which motor it is as teh pic wont show the label, all i have to offer is that its a 1600rpm sole 😆

    would it be entirely feasible to consider if its a currys model it could have had an inferior non-standard (i.e cheaper alternative) spec motor fitted in order to provide a machine at a stupidly low price, which is why currys now dont want to get involved???

    #299862
    iadom
    Moderator

    Re: one for the eluxgroup specialists… aw1001

    Truth to tell, I don’t want to get involved either but at least I have some idea of the prices so that I can ring him and let him know. 😥

    #299863
    gandh1
    Participant

    Re: one for the eluxgroup specialists… aw1001

    332 + callout is probably still cheaper than 400…

    …by about 2 lucky dips :P:P:P

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