Hi Dave,
I don’t have access to the old part. Customer is asking for a quote via text message.
As for the website, which URL are you using? I can only find 16 products for washing machines in total (https://www.miele.co.uk/e/spare-parts-for-washing-machines-1387047-c). There is a mention somewhere of phoning them, but I don’t want to do that just yet.
Just wondering if anyone on here has access to parts numbers via a different route?
Also found on one parts website for consumers: Unfortunately Miele have changed their sales policy and this applies to all online spare parts retailers in UK and Europe.
We are no longer able to sell Genuine Miele spare parts direct to consumers, only to repair engineers.
Lucie