Phone number ident?

[Martin]

Many companies these days have software systems that allow them to identify the caller simply by ‘phone number recognition’. So, if you dial them with a listed phone number (already on their database), they know instantly who is calling them….brilliant!!

My question to you ‘technophobes’ out there is, can one get such software via ‘public domain’ or are we talking funny money prices ❓

(I don’t get out much as you can tell by this daft question eh? :wave: )

Martin

[gegsy]

Re: Phone number ident?

Martin wrote:Many companies these days have software systems that allow them to identify the caller simply by ‘phone number recognition’. So, if you dial them with a listed phone number (already on their database), they know instantly who is calling them….brilliant!!

My question to you ‘technophobes’ out there is, can one get such software via ‘public domain’ or are we talking funny money prices ❓

(I don’t get out much as you can tell by this daft question eh? :wave: )

Martin

Hi Martin
Im not sure if Im stating the already known, but you can get BT to permanently block your number for free or you can dial 141 before the number you are calling to, in order to block that particular call.

Hope that helps, as for software Im with you on that one lol

Regards

Greg

[admin]

Re: Phone number ident?

Greg

What Martin wants is a program or system that will identify the customer fromhis own database of telephone numbers before he answers it.

8) Hmm…he must want to hid from some customers. 😆

dont we all though (customers from hell) 👿

some caller display units allow about 200 numbers to be stored on them but not much use for this requirement.

bryan

[Martin]

Re: Phone number ident?

r600a wrote: 8) Hmm…he must want to hid from some customers. 😆

:lol2: Nah! wrong!

Whilst the question is pertinent to this trade perhaps, I was actually using this forum to hopefully solve a problem for a mate of mine who runs (shall we say) a “PR” company in Nebraska 😯

Martin

[gegsy]

Re: Phone number ident?

Hi Bryan
I thought I was stating obvious lol.
Im not sure of any software sorry guys, will keep me eyes peeled though.

Regards

Greg

[kwatt]

Re: Phone number ident?

You need a MAC for this (I fear them but I may get one to play with)…

http://www.ovolab.com/phlink/

Li just ordered one to mess with and I can find out if it’s any use if you like once he gets it?

There are various Windows PC based solutions out there but none of them I tried were much use TBH. It is easier in the US as most modems are built to recognise the US Caller CLID which is different to the UK CLID and hence, most modems are flaky depending on the strength of the drivers for UK Caller ID use.

Hope that helps.

K.

[Martin]

Re: Phone number ident?

kwatt wrote:It is easier in the US as most modems are built to recognise the US Caller CLID which is different to the UK CLID

Thanks Ken, yes their Caller system is different you’re right. I’m not sure if he users a Mac though, I doubt it ‘cos he was referring to MS Visual Basic I think? I know there’s lots of software progs around but none that can extract existing database information and incorporate it. It has to be loaded from scratch therefore 1,000’s of existing customer information has to be loaded individually, which is no good 🙁

Ah well, I will pass it on, thanks 🙂

Martin

[Author]

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