Please help. Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › Please help. This topic has 6 replies, 2 voices, and was last updated 6 years, 3 months ago by Susie Gaggero. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts December 23, 2019 at 10:19 am #96928 Susie GaggeroParticipant My washing machine doesn’t work. It counts down but nothing happens. December 23, 2019 at 10:23 am #465427 electrofixModerator well to be even able to guess why we would need a make model and serial number Dave December 23, 2019 at 10:41 am #465428 Susie GaggeroParticipant Oh. Sorry. Hotpoint Wmfug742 cheers December 23, 2019 at 10:58 am #465429 electrofixModerator could be a set of worn brushes but more serious is this machine seems to be one of the ones Hotpoint is recalling due to fire issues https://www.express.co.uk/life-style/life/1218653/hotpoint-recall-which-hotpoint-indesit-whirlpool-machines-recalled-full-list-uk Dave December 23, 2019 at 11:10 am #465430 Susie GaggeroParticipant I spoke to hotpoint and although same machine they stated it wasnt one of the recall ones. Though I am not sure I believe them. December 23, 2019 at 11:33 am #465431 electrofixModerator well go here https://washingmachinerecall.whirlpool.co.uk/ put in your post code ( no idea why that’s wanted ) then look down for your model. You will have to get the complete model number from around the door Dave December 23, 2019 at 11:43 am #465432 Susie GaggeroParticipant Cool. Thanks Author Posts Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In