Please help me troubleshoot my dishwasher

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  • #97459
    cable_guy
    Participant

    Hi all,

    Can anyone suggest some next steps for me to try please on my zanussi ZDF21001NA

    Symptoms: poor quality wash. Tea stains present in cups where previously had crystal clean cups. dirty “dog” smell to all contents after wash.

    Steps taken: chexked sump is being drained on the first part of the cycle

    Checked water inlets ok, covers the filter and sump assembly,

    Checked water heats up

    Swirly arms spin round, disassembled them to clean

    top tray inlet (top of “c” assembly) is clean

    Filter is clean inside sump


    Any help gratefully received.its a 3 year old zanussi

    #467877
    electrofix
    Moderator

    get a dishwasher cleaner and run it through

    check the drain to make sure no dirty water from your sink can back fill the unit

    Dave

    #467878
    cable_guy
    Participant

    electrofix wrote:get a dishwasher cleaner and run it through

    check the drain to make sure no dirty water from your sink can back fill the unit

    Dave

    Thanks for the response. Tried a dishwasher cleaner, and tried a full load with a dry sink . My gut says it’s a pressure issue as dirty water would get rid of stains, it would just stink.

    Next thing I’m gonna try is disassembling the c “ring” to see if there’s any damage which may cause a loss of pressure

    #467879
    electrofix
    Moderator

    if its filling up with fresh water, heating and draining properly then it cant stink. There is something wrong with this cycle

    try running a rinse first then run a programme. do not use the sink while its running.

    Dave

    #467880
    cable_guy
    Participant

    electrofix wrote:if its filling up with fresh water, heating and draining properly then it cant stink. There is something wrong with this cycle

    try running a rinse first then run a programme. do not use the sink while its running.

    Dave

    “Stink” was perhaps too strong a word but the cups and plates have a dog smell about them , like an unclean smell.

    I’ve inspected the c ring now, it’s in good condition flowing freely from top to bottom and the converse.

    I don’t think I can detach the waste pipe from the dishwasher. I certainly cant figure out how with my basic DIY skill.

    When you say “rinse” do you mean the setting I have which is intended for pre rinsing heavily soiled plates before a full Cycle? What may that achieve in your thinking?

    #467881
    cable_guy
    Participant

    electrofix wrote:if its filling up with fresh water, heating and draining properly then it cant stink. There is something wrong with this cycle

    try running a rinse first then run a programme. do not use the sink while its running.

    Dave

    One thing I forgot to mention is that around 6 months ago the dishwasher started eating me out of house and home of salt. I mean I’d full it up with 2kg or whatever of salt, and by the end of one load it was empty . So I stopped using salt about 6 months ago, and I have “very hard water” according to some website I just came across. Wonder if I’ve allowed lomescale to take over.?

    #467882
    electrofix
    Moderator

    limescale wont cause it to smell although you could run a descaler through it

    yes do a rinse first. the idea is that if there is any stale water causing the problem rinsing first should shift it

    Dave

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