Please help me. Whirlpool WWDC 6400/1

[Tomzy]

My washing machine has gone. Initially it looked like a draining issue where it wouldn’t spin and drain. The clean pump light was on. However, now even when I move the dial to start a new cycle the drum won’t even start spinning.

After speaking to Domestic and General, it seems a lot of money to pay £120 just for them to come and fix it. I may as well buy a new washing machine even if it will be the cheapest.

I want to have a go at fixing this myself and I am asking for help. Has anyone ever worked with this sort of machine? So far I have opened the top of the machine. Unfortunately I haven’t found a youtube video with this specific machine, which is why I have arrived here.

If the wash cycle has totally stopped spinning and won’t budge, what could be the diagnosis?

I do think initially it was a pump issue, but now I wonder if the motor has also broken.

[kwatt]

Re: Please help me. Whirlpool WWDC 6400/1

First things first…

Have you checked the filter?

K.

[Tomzy]

Re: Please help me. Whirlpool WWDC 6400/1

Yep. I checked the filter on Wed and it was clear. In the past I have cleared the filter, however, it didn’t turn out to be the problem this time.

[kwatt]

Re: Please help me. Whirlpool WWDC 6400/1

Testing the pump would be the next thing to ensure it’s okay.

K.

[iadom]

Re: Please help me. Whirlpool WWDC 6400/1

Also worth checking the motor carbon brushes.

[Author]

Posts