Problems with a Samsung Fridge Freezer

[Craigsurrey]

I have a Samsung side-by-side fridge freezer. A few weeks ago it occasionally made a strange noise that would stop when you opened the fridge door (it sounded like a very noise fan spinning down). The noise has stopped but I am now unable to regulate the fridge temperature. The display was flashing 4 or 5 for a while but when I unplugged the unit and then plugged it in again. it shows 14 or 15 degrees which I am sure is more like it as nothing is very cold. The freezer section is absolutely fine. Does anybody have any idea what this could be? ANy help much appreciated as I don’t want to go to the expense of calling in an engineer without at least some knlwledge of what the issue could be in the first place.

[Mac1982]

Re: Problems with a Samsung Fridge Freezer

Whats the model Craig??

[Craigsurrey]

Re: Problems with a Samsung Fridge Freezer

It’ an RS21 DGRS

[Craigsurrey]

Re: Problems with a Samsung Fridge Freezer

Also, I performed a test i was told about involving holding down the top 2 buttons for 10 seconds and the display shows only the bottom-most segment of the far-right numeric LED. If that helps……

[Nutty]

Re: Problems with a Samsung Fridge Freezer

Hi Craig

I believe it seems to be the same issue as other people are having in that the fan is freezing up in the back of the unit
:rolls:

[Nutty]

Re: Problems with a Samsung Fridge Freezer

In fact no sorry it is the thermal fuse 😳

[admin]

Re: Problems with a Samsung Fridge Freezer

Hi Craig

the bottom segment is the fan failure/jammed fault,it’ll probably need the evap cover or it could also be a defrost problem,more likely the evap cover though to be honest.

Nutty..!! check your fault code sheet.

Bryan

[Mac1982]

Re: Problems with a Samsung Fridge Freezer

Damn r600a for there b4 me! 😆

Yep defo sounds like evap cover.

If under warranty call Samsung to arrange a repair :phone:

[Author]

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