problems with supplier

[peterjay]

have held a cash account with d.a.d for over a year now always pay upfront for products but have recently had problems with retuns they have owed us £580.00 for 12 weeks now and are refusing to refund will only give credit note have now put in an order to close the account beware of this company great when all is giong well but dont want to know when there is any problems as they keep reminding me any faulty goods are not down to them very helpfull!!!!

[Cras]

Re: problems with supplier

we have just had similar problems when they failed to meet the delivery time they stated on a special order washer ,had a hell of a game getting them to refund our card and wanted to credit our account but as we rarely use them we refused .We paid by debit card but next time would pay by credit card at least this way you can request a charge back from your card provider ,like you say be aware Cras

[kladave]

Re: problems with supplier

Well i could spend all afternoon talking about them but i will keep my mouth shut ❗

[DrDill]

Re: problems with supplier

I have used DAD for many years and never had a problem with them, good company to deal with. Dont have everything in stock, but have some good deals on from time to time.

[Martin]

Re: problems with supplier

DrDill wrote:I have used DAD for many years and never had a problem with them.

No problems with refunds for you then or did they just issue you with a credit note?

[DrDill]

Re: problems with supplier

Like my post says, good company and i never have a problem. But i suppose it depends on weather you fill the forms out properly. Why have you had problems with the martin, do you spend much with them?

[Author]

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