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For all you people out there who sell spares/accessories/finished goods for a living – Qualtex are supplying a new site called http://www.sparecentre.com who are currently selling online on Froogle at trade/less than trade prices, they currently have 240,000 items listed – If like us you have a Qualtex account, I suggest making a serious complaint – it’s tough enough out there without your supplier doing the dirty!!
I moved this to the trade forums as it really isn’t a discussion to be having in public.
This site appears to be operated by WSWORLD Ltd based in Hastings.
The domain registration information is as follows…
REGISTRAR WHOIS:
Domain Name………. sparescentre.com
Creation Date…….. 2004-12-21
Registration Date…. 2004-12-21
Expiry Date………. 2006-12-21
Organisation Name…. Spares Centre
Organisation Address. Spares Centre
Organisation Address. 3 Market St
Organisation Address. Heywood
Organisation Address. OL10 1HT
Organisation Address. Lancashire
Organisation Address. GREAT BRITAIN (UK)Admin Name……….. Garry Lewis
Admin Address…….. 108 Yorkshire St
Admin Address……..
Admin Address…….. Oldham
Admin Address…….. OL1 1ST
Admin Address…….. Lancashire
Admin Address…….. GREAT BRITAIN (UK)
Admin Email………. garrylewis@pcsltd.biz
Admin Phone………. +44.161 624 4065
Admin Fax…………Tech Name………… Domain Admin
Tech Address……… TheName.co.uk
Tech Address……… PO Box 2020
Tech Address……… London
Tech Address……… WC2H 7WP
Tech Address……… England
Tech Address……… GREAT BRITAIN (UK)
Tech Email……….. reg@2020reg.co.uk
Tech Phone……….. +44.8707392022
Tech Fax…………. +44.8700942022
Name Server………. dns0.namemagic.com
Name Server………. dns1.namemagic.comREGISTRY WHOIS:
Domain Name: SPARESCENTRE.COM
Registrar: MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE
Whois Server: whois.melbourneit.com
Referral URL: http://www.melbourneit.com
Name Server: DNS0.NAMEMAGIC.COM
Name Server: DNS1.NAMEMAGIC.COM
Status: REGISTRAR-LOCK
Updated Date: 04-jan-2005
Creation Date: 20-dec-2004
Expiration Date: 20-dec-2006(abbreviated)
K.
Re: Qualtex selling spares online at trade prices!!
i can confirm that the website is not owned by qualtex uk ,but is an account customer who has no other association with qualtex uk, i also suggest you do your homework before making any further spurious claims
and contact qualtex at denton manchester for clarification of our trade
credentials.Re: Qualtex selling spares online at trade prices!!
I would assume that tadpole is not a trade member but simply someone with an axe to grind (for whatever reason I fail to see?) maybe?
It is reassuring however that his comments are indeed without foundation, and our thanks go to qualityjohn for pointing that out for us. 😀
Re: Qualtex selling spares online at trade prices!!
Sorry, pardon my butting in but I think tadpole’s point might have been missed.
I read it as they seem disappointed that qualtex are apparently supplying a ‘competitor’ who are then selling on at what, at first glance at least, appears to be virtually if not better than trade price. 😕
Maybe the response could have been slightly more sympathetic instead of shooting them down. 🙁
My twopenneth.
I’ll butt out now as I have a litigious spare parts provider on the other line!! 😯Re: Qualtex selling spares online at trade prices!!
Gertrude wrote:I’ll butt out now as I have a litigious spare parts provider on the other line!!
Please tell me it’s not 4ourhouse.co.uk on the phone?
Re: Qualtex selling spares online at trade prices!!
Martin wrote:
Gertrude wrote:
I’ll butt out now as I have a litigious spare parts provider on the other line!!Please tell me it’s not 4ourhouse.co.uk on the phone?
No, silly, I said “spare parts provider”. 😉
Re: Qualtex selling spares online at trade prices!!
Gertrude wrote:I read it as they seem disappointed that qualtex are apparently supplying a ‘competitor’ who are then selling on at what, at first glance at least, appears to be virtually if not better than trade price. 😕
Maybe the response could have been slightly more sympathetic instead of shooting them down. 🙁I would have agreed had it not been from the very precise and deliberate topic heading which makes the original poster’s point of view quite clear and clearling stating that Qualtex were selling online at trade prices and, since this was originally in the public forums my assumption is that it was to the public, which Qualtex are obviously not.
Should a Qualtex customer or distributor choose to be daft enough to sell at silly prices then that’s up to them. I do not however think that such behavour should be encouraged as I’m a strong believer in an ordered and structured market.
All I’d say is that if I found a supplier of mine selling direct I’d refuse to support them unless I had no other option. I certainly wouldn’t be buying from them just because it was convienent. Doubly so if I found out that they were also spanking me up on the prices as well.
K.
Re: Qualtex selling spares online at trade prices!!
Gertrude wrote:No, silly, I said “spare parts provider”. 😉
Yeah I know what you mean Gertrude (really I do) and do forgive my seemily facetious comment on the subject if you will?
Perhaps to clarify my interpretation on the whole business of ‘wholesalers’ selling to the public at large, is that I for the most part think it not only out of order but altogether irresponsible of them.
However (there is always a however I’m afraid 🙁 ) We live in a fiercely commercial environment these days especially our trade that we know and love so well. Before the advent of the Internet we all did our own thing and all had our own favourite wholesalers. Today the Internet has not only spawned greater business opportunities for ourselves but also for those linked in the same business. Wholesalers turned retailers is the inevitable consequence of this as well we have all come to recognise of late, much to our own personal consternation.
Now in the specific case in point, here we have a company that is buying goods directly (so it appears at least?) from Qualtex ….
qualityjohn wrote:but is an account customer who has no other association with qualtex uk
….and selling them directly on the Internet at knock down prices…. 🙁
Not good, but hey that’s the way it goes these days. One can only appeal to the likes of Qualtex (who after all are supposedly a “STRICTLY TRADE ONLY” company) And ask them to reconsider their ‘trade account holders terms of business?’
Re: Qualtex selling spares online at trade prices!!
I think the point here is the original poster says Qualtex selling spares online at trade prices and they are not. This is an indivdual selling spares sourced from Qualtex.
It appears the seller has simply uploaded to froogle, the entire spareslink database as looking at it closely demonstrates certain parts to be wrong, in line with the spareslink program.
We took purchase from Qualtex and sell on line and the prices we charge are consistent with those of this seller. Having checked Qualtexs prices to those from Connect and Masterpart, I find Qualtex are generally the same as all the other trade prices available to us.
The main difference is the margin being made by the Seller, we make between 25 and 35{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} on most items and only looking at this sellers prices, we are too in the same ball park area for charges.
The problem the original poster puts forward may however indicate he is not getting the best prices from his supplier and we all know how this works, see the threads about Connects charging structure for example. However this is a matter for him to resolve and I wish him all the best.
Jackal
Re: Qualtex selling spares online at trade prices!!
I just had a look at the parts listed for a Hotpoint WM51 and they look to be well above trade price, most being higher than I would charge as a retail price.
Re: Qualtex selling spares online at trade prices!!
http://www.sparecentre.com were advertising hotpoint twin tub tripod kits in stock i tried to speak to some one int there joke technical department to no avail,i was told if they said they were in stock on the internet then they were in stock, i was desperate and ordered 2.
they were quick enough debiting my credit card, but suprise surprise after chasing them for weeks they are obsolete.
this is a terrible way to run a business and i would advise anyone to stay away from this company,
i am sorry if i have oversteped the mark if i have would one of the moderators remove my message.Re: Qualtex selling spares online at trade prices!!
Another slant on this is that I agree entirely with the idea that we all operate in a highly competitive market and suppliers such as Qualtex can supply who they wish. Years ago when I worked in another trade we had one particular retailer who started buying stock from mainland europe. Bearing in mind that the industry I was in had specifc dealerships i.e that one dealer would be sole distributor of the dealership in his or her area this then meant that no other retailer could sell the products.
This particular dealer was making a killing importing these products from another bonafide dealer in mainland europe and selling them not to far away from where I was operating causing me losses of thousands.
What could I do ? well after some strong words to the maunfactuers of the products who told me there was nothing they could do to stop this other dealer, I myself purchased a product under the guise of joe public in the process then procuring the serial number. Once I had the serial number this was passed back to the manufacturer who then was able to identify the dealer in europe who was supplying this outlet.
The end result of this was that the manufacturer withdrew all supply from the european dealer thus cutting of both lines of supply.
The reason I have recited this is that although a supplier can supply who they wish if it then became apparent that other accounts were not purchasing due to the unstable enviroment caused by the other sales outlet then serious decisions have to be made as to the commercial viablity of such decisions .
I am of course not advocating that we all stop buying from any particular supplier but merely expressing a point of view based on what I have had previous experience of.
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