- This topic has 24 replies, 17 voices, and was last updated 9 years, 2 months ago by
.
-
Posts
-
Re: questions- answers that make you want to slap people lol
They come back two days later…
“I know you told me you didn’t do that but can you help me anyway with…”
K.
Re: questions- answers that make you want to slap people lol
yeh its a bosch – paid a lot of money for it paid cash as well
you pull up and its a shthole — you think mmm shthole but they know there appliances
lots of broken kids toys in front garden – fags been put out on the door posts 50 fag buts all over the door mat
your now getting worried – but the saving grace its a bosch not spinning — happy days
as you get into the front hall that familiar smell of mingers hits you
not sure what how to describe the smell but its the same wherever you go – stale mouldy nappies bucket full of food smellyou fight your way past all the crap they bring inside for safe keepings – get into kitchen eventually focus on the washing machine as their no lights .. there its is bush — you turn to customer and say i thought you said it was a –ah never mind
keeping your best professional face on – you make a hasty retreat to the comfort of you van whilst telling the customer im going to check a price for that –eh eh motor and pcb
get in the van lock the doors – drive around the corner incase they come out to ask you something you have all types of anti bacteria wipes and gel — every thing gets a wipe down – phone car keys pen – job sheets gets thrown on the floor
phew your safe — sht where my bluetooth headset
phew there it is down by the handbrake – must of fell of amidst all the confusion
im done for the day — lol
ally
Re: questions- answers that make you want to slap people lol
“Google said that the door lock is the problem so why are you are you changing the brushes”
I always respond “Get Mr. Google to fix it so the next time and see how you get on”
Or when the customer tells you its a hotpoint washing machine and when you get there it turns out to be a Zanussi.
FMLRe: questions- answers that make you want to slap people lol
funkyboogy wrote:yeh its a bosch – paid a lot of money for it paid cash as well
you pull up and its a shthole — you think mmm shthole but they know there appliances
lots of broken kids toys in front garden – fags been put out on the door posts 50 fag buts all over the door mat
your now getting worried – but the saving grace its a bosch not spinning — happy days
as you get into the front hall that familiar smell of mingers hits you
not sure what how to describe the smell but its the same wherever you go – stale mouldy nappies bucket full of food smellyou fight your way past all the excreta they bring inside for safe keepings – get into kitchen eventually focus on the washing machine as their no lights .. there its is bush — you turn to customer and say i thought you said it was a –ah never mind
keeping your best professional face on – you make a hasty retreat to the comfort of you van whilst telling the customer im going to check a price for that –eh eh motor and pcb
get in the van lock the doors – drive around the corner incase they come out to ask you something you have all types of anti bacteria wipes and gel — every thing gets a wipe down – phone car keys pen – job sheets gets thrown on the floor
phew your safe — sht where my bluetooth headset
phew there it is down by the handbrake – must of fell of amidst all the confusion
im done for the day — lol
ally
Aye, we’ve all been there with the minger Bush brigade Ally. I often start planning my escape within 30 seconds of entering that type of house, there’s simply no way I’m going to kneel on the floor or touch any surface. Usually don’t even attempt to ask for a callout fee either, as you’re typically met with a blank stare.Annoying waste of time to be sure, but the sense of relief just to be back in the fresh air is reward enough to be honest 😆
Eddie.Re: questions- answers that make you want to slap people lol
LOL
knocked on door to look at washing machine
“Come in” i hear the lady shout!Open the door to a smack in the kipper by a hot minging smell that blew my eyebrows clean off, started making my way in to hear “mind were you walk i havnt cleaned up yet”
Had to play hopscotch from front room to kitchen so i didnt tread on any of the atleast 40 piles of dog shyte that was covering what appeared to be a carpet .. was like a mine field, i just looked at the machine …about turned and played hopscotch on my retreat telling the “lady” lol you need to get a new machine…ive wavered my service call charge also…have a great day toodle oo
Re: questions- answers that make you want to slap people lol
Had one yesterday… we’ve all had this type I suspect.
Single oven fan element required… ‘how much? Can’t you do it any cheaper!’
Not really as I’m fitting gen spare and I’m offering better guarantee than the manufacturers as well (6 months). Off she goes to phone the husband, I’m hanging around whilst they decide what to do. Eventually she comes back and say to go ahead.
Halfway through I get a ‘Oh, by the way, while you’re here can you look at the tumble dryer?’
Ok love just let me finish this first..
‘Oh and the washer is playing up a bit as well’
Right, ok…. I finish up and BER the TD (PCB dead) and find nothing wrong with the washer, I give her the bill and then I get this..
‘Right, I’ll just phone my husband, he’ll come home and pay you. He’ll only be about 30 minutes’
Really? Are you fecking kidding me? Fortunately I’ve seen this before so I take a deep breath and tell her, that’s fine love, it’s my last job (it wasn’t) so I’ll just hang around. I’ve got a book on my phone that I can read while I wait.
Five minutes and one chapter later..
‘Oh look, I’ve found some money in my kids money box, I’ll pay you from that’Yeah right…
Re: questions- answers that make you want to slap people lol
Been doing this job for 35 years (self employed 30).
Still the public never cease to amaze me , booked in a call explaining that my call out was £20. … fine please book me in.
10 year old Hotpoint, smells like a drain !! Explain about to many cool washes , soda crystals with a hot wash at least 3-4 times , not worth changing door boot , won’t relieve smell.
Oh by the way my tumble dryer makes a buzzing noise , what’s that ?, start cap knackered, I can repair today ( gave a price ).
No don’t bother , it’s on insurance, … ok then .. but please repair soon because it will do irreparable damage to the motor, dear customer.
At property for approx 25 mins. That’s £20 please .
WHAT !!! 20 quid for 5 minute visit .. eh ? What a rip off .
Five minutes later I am getting slagged off for charging £20 on Facebook. FFS !!!
Tempted to to shove his £20 where the Sun don’t shine .
Roll on retirement….always strive to give the BEST service but there are some numb nuts out there who you cannot please .
Rant over …. tomorrow will be lovely .Re: questions- answers that make you want to slap people lol
Me: “Are there any issues parking my van @ your address?”
Customer: “No.”
You turn up & can only park anywhere within a reasonable distance of the property with a parking permit.
Me: “Do you have a permit?”
Customer: “No.”
Followed by one or a combination of:
“They don’t come around?” “They’ve only come once a day & they left 5 minutes ago” “I don’t drive” “I’ll keep an eye on it” “Parking is your problem, you’ll just have to park further away” “The last engineer left it there”
Me: Bye!
Re: questions- answers that make you want to slap people lol
Don’t start me on parking permits. residents campaign for residents only street parking yet don’t have the visitors permits when someone needs to visit. A few sited the cost of the visitors scratch cards so I investigated…. a book of 20 cost £2.00! thats 10 pence each.
Re: questions- answers that make you want to slap people lol
Just had a call come in –
Customer –
‘I can’t do mornings but I’m flexible in the afternoons apart from Monday, Wednesday & Friday afternoons when I am out. I can do from 2pm Tuesday & Thursday but do the school run at 3 until 4 then I take the children to various clubs.’
Flexible what a load of ****!!!
- You must be logged in to reply to this topic.