Repair quote of the month.

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  • January 18, 2010 at 11:32 pm #51749
    wsts
    Participant

    Went to customers house to swap a rangemaster fan motor, customer told me she had rung 0800 number from the yellow pages, chap on other end of line said he knew what part was needed and that they werent cheap…….

    £320…………. plus fitting at £100 for the first hour !!!!!

    She couldnt believeit when she rang the manufacturer and all they wanted was £140 inc parts.


    Nice work if you can get away with it, I make that around £400 profit if she had gone with them.

    January 19, 2010 at 7:19 pm #309164
    Madmac
    Participant

    Re: Repair quote of the month.

    Got to claw back the free phone call somehow i guess :rolls:

    January 20, 2010 at 4:54 pm #309165
    wsts
    Participant

    I have heard lots of crazy prices off these type things before but this one took the biscuit.

    January 20, 2010 at 5:36 pm #309166
    lee8
    Participant

    Re: Repair quote of the month.

    Companies earn money from the freephone numbers and several others.

    0871 numbers earn around 7p a minute.

    Being left on hold to complain is a great earner if your a major player sell rubbish to idiots.

    You should get one, all added income.

    http://0800.uk2numbers.co.uk/?src=google&kv=37367954

    January 20, 2010 at 7:07 pm #309167
    Jonah
    Participant

    Re: Repair quote of the month.

    Did a Falcon today, both fan motors and one gas tap replaced, total about £180 and I was there about an hour, I must put up my labour charge of £80 plus vat for a range cooker if they get away with that !! 😯

    Rangemaster/Falcon parts are are not very expensive considering the cot of the appliance, fan motor from Connect is about £12 plus vat !! :rolls:

    January 20, 2010 at 10:24 pm #309168
    gandh1
    Participant

    Re: Repair quote of the month.

    £400 for display and main boards for an aqualtis, + £60 call out + unknown hourly labour rate for revisit, should customer wish to go ahead…

    January 21, 2010 at 11:10 am #309169
    trotter
    Participant

    Re: Repair quote of the month.

    lee8 wrote:Companies earn money from the freephone numbers and several others.

    0871 numbers earn around 7p a minute.

    Being left on hold to complain is a great earner if your a major player sell rubbish to idiots.

    You should get one, all added income.

    http://0800.uk2numbers.co.uk/?src=google&kv=37367954

    I got myself an 0871 number JUST to give out to companies that insist in making me call there premium rate numbers! If I get a cold call from someone trying to flog me a “PAT testing service” or wanting to know if I would like to sell my business I always have a nice long chat …….’cos I know they have dialled the 0871 number he he

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