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Posts
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Is it just me or is everyone else getting hackked off with reporting the same thing over and over again to various companies?
K.
Re: Reports, Reports, Reports
Frankly yes I am fed up with it.
It all adds to the costs of handling the call in the first place, a part of this industry which is sadly overlooked by many when pricing repair costs, administration.
Dave.
Re: Reports, Reports, Reports
Can I please nominate INDEPENDANT APPLIANCE SERVICE LIMITED as the very worst in the trade for lost faxes. I dont think a day goes by but thier on the phone to say they hav’nt recieved this or that fax/spares order. Perhaps we should give them the order of St. ANTHONY ( the patron Saint of lost items ) either that, or chip in for a ream of fax paper for thier machine, or simply reqest that they PLUG THE BLOODY THING IN !
You won’t be impressed then Del? 😉
Well I have a load of them constantly on my case chasing reports and updates, a lot of them for no apparent reason.
This goes back to the old software thing though, can they not all agree somewhere a set standard to allow remote comms in this day and age, or are they all as skint as we are and simply cannot afford to do it?
K.
Re: Reports, Reports, Reports
The biggest bug bear I find regards ISDA and faxes is that they only seem to own 1 fax machine on 1 number. The same fax that sends everything out. Thefore when they are on a send run, you have no chance.
Richard, If you read this, get them to spend £50 on another machine on another line, please; that way we can send orders or return faxes that do not belong to us.
Alex
Re: Reports, Reports, Reports
🙁 Sorry you have had some problems.
😯 Why have you not told me before?
💡 There is an answer. Send your reports and orders by email. Use Wendy’s address: wendyfallowfield@isdal.co.uk
This way you will know that Wendy is sorting it and you and Wendy will both have records of the message being sent and received.
😀 Happy again?
Richard
Re: Reports, Reports, Reports
Good old Wendy, old as in an endearment; She is full of useful information and knows everything even before it has happened.
Hope they look after her up there.
Alex
Re: Reports, Reports, Reports
Alex wrote:
Hope they look after her up there.
Alex
We don’t have any option. She makes sure we look after her but it’s nice to know you care. Bye the way I haven’t told what you have written, we don’t want her to get big headed.
Richard
Re: Reports, Reports, Reports
I’ve actually been emailing Wendy for some months now with spares orders and info on calls but never sent reports that way.
I will do now though if this is acceptable.
Dave.
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