- This topic has 6 replies, 4 voices, and was last updated 18 years, 3 months ago by
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http://www.ukwhitegoods.co.uk/modules.p … ic&t=30876
This wasn’t good enough, surely? First reponse of any of the moderators should be to deal with the implied safety issue whether they wish to only deal with trade enquiries or not.
Chris.
Re: Responsibility.
But if Martin isn’t going to post in Public Forums anymore, surely this is going to leave it open to non moderation of potential dangerous posts if he is the only mod online :con:
Greg
Re: Responsibility.
Oh, great – I just want to be a Moderator in the Oz forum then, ‘cos technically it interests me.
Sorry, it was a safety issue and should have been dealt with as such, not held up for ridicule in a Trade Forum.
Chris.
Re: Responsibility.
Martin is rarely, if ever the only moderator online.
I also agree, it’s not good enough. There was no need to essentially try to promote the argument that advice in the public forums is not acceptable, it may be to Martin and a few others and, that being the case, they should either shut up if they read it or not bother to read it unless they have something constructive to say.
What Martin had to say on the matter was neither helpful nor constructive and I’m not happy about the constant goading for an argument so, that’s it. Martin please keep your opinion in line with other moderators and the site in the main, if you don’t want to answer in the public forums then so be it but please don’t go looking for an argument on the content and wind others up over it eh? We all know you think we should keep all the secrets locked up in Pandora’s Box, Christ you’ve told us enough and made it only to clear with some of the idiotic posts you’ve made, but to be honest I’m sick of hearing it. Get real and join the 21st century please.
Seems the safety issues don’t matter Chris, but scoring points in an idiotic and foolhardy, tired debate does apparently.
And no, I don’t want to discuss this by PMs anymore, I’m done with that. If someone sees fit to open this in a “public” setting then it’s a “public” setting for the ensuing conversations.
K.
Re: Responsibility.
Thanks for comments guys, indeed I’ve duly taken note. The purpose of my post was to highlight that of the dangers of advising oven repairs. Ovens and hobs usually hard wired, potentially a lethal package of up to 45 amps are not an easy fix. Especially when some guy is searching the cavity whilst it’s plugged in looking for a “fuse”. :rolls:
Double ovens in wall units, dual fuel ranges, electric hobs and the like are not a subject to be advised on too lightly. Poking test meters about may be a simple task to someone conversant with its purpose but simple saying switch off the power and check it out with a test meter is no solution. It may be sufficient to cover your ass but hardly a lasting excuse for others to read in the coming months and years ahead.
Our friend helo_75 is indeed a little harsh sometimes but then superfix agrees with his sentiment as in the example below: –
http://www.ukwhitegoods.co.uk/modules.p … highlight=
That is just one oven enquiry, not the one I posted over either. The trade guys have spoken in that example alone. Ovens are dangerous to the ‘nth degree. Very few of us even in the trade have loop testers to hand, and live testing is in fact often the only effective way to source faults as well you know. A dangerous business I’m sure you’ll agree.
So in the public forums moderation has to be carried out 24/7 almost and on that score I read all posts. But I’m not going to tell someone how to fix his or her cooking appliance. I’ll leave that to the ‘power off before investigating’ guys. In the fervent hope they might at least suggest to the postee to consider professional help when it is abundantly clear they haven’t a clue what the’re at and to encourage others that may read the threads to do likewise?
I’ve no secrets to hide either, cooking appliance repairs have no quick fix solutions, no short cuts. Good electrical knowledge is the essential requirement, not for dunces with a lighbulb in a bayonet holder with 2 bits of wire dangling or a electrician’s screwdriver from Maplins. And it has to be assumed that that is what Joe Public will be using at best.
Helping out the public is all very laudable I’m sure but at some point a line must be drawn and be clearly defined for others to follow suit. 😉
Re: Responsibility.
I’m not going to mince my words…
The purpose of your post, to me, does not seem to indicate that at all. The post here simply appears to point out that you think the OP is incompetent and that you don’t agree with him having a look or indeed asking a simple question. All it does is allude to the opinion you hold that all members of the public are incompetent and that every one should simply be told to call an engineer, which is at best, unrealistic.
Is there a fuse that could be faulty which is, in essence, all that the OP asked. You have then embellished it with your own opinion and applied your spin on it. TBH Martin I’m sick to death of this sort of cr4p from you, it’s just sheer devilment for devilment’s sake. Have you nothing better or more constructive to be doing? And, if not, then why don’t you pop on over to DIY Not or MSE and give them a helping hand, I’m sure that you’ll get a warm reception on those forums with your “helpful” information. Apart from which you’re then annoying someone else and no longer my concern.
The simple fact is this, whether you like it or not there are various places by which people can get this sort of information. Full stop, end of story. Now, we can either control it to the degree we do and attempt to profit by it or we can simply tell people b-gger all and simply advise them to call an engineer, I don’t think that either helpful or constructive and it IS NOT what UK Whitegoods has EVER done or been about. If you don’t like the policy, you know where the door is.
Site policy is well and clearly stated in several places, whether people read it or not I can’t control, but it is there despite you aspersion that it is not in the above post.
Cooking appliances are, in many ways, the simplest and easiest appliances we work on and you know it, stop trying to justify this cr4p you’ve started by wrapping it in a veil of “only trying to protect the customer”. Your post was made in the trade forums, it offered no help or safety information to the OP whatsoever.
Also just because two people happen to agree, although superfix didn’t he merely commented that Helo’s response was funny, does not vindicate your post in another forum closed to the OP.
Every appliance carrying 240VAC is dangerous, get a grip man ovens are no more dangerous than any other if not treated with respect.
As for the comment regarding the ability of some members of the public, I’d hazard that many a trade member isn’t far away from that description either, but because they have headed notepaper it makes it okay?
So there you have it Martin, it’s real simple in the end, put up and shut up on the subject of public advice or leave. I’m not asking you to agree with it but it is what it is and it will remain that way, you will not change the site policy on this matter so it’s up to you what you want to do.
K.
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