Samsung American style fridge freezer

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  • #38861
    tonka1802
    Participant

    My 2 year old Samsung DA99-00494V (nearest thing I can find to a model number!) Is freezing ok but not cooling the fridge.
    I’m a pretty capable maintenance engineer but have only experience of industrial refrigeration plant. Hoping with a little guidance I can fix this. Are we talking duff pcb or fridge stat maybe?
    Could anyone point me in the right direction please?
    Thanks. 👿

    #260200
    helo_75
    Participant

    hmm, u sure its not an rs21?

    theres a sticker on the inside of the fridge, on the left hand side, just above the second shelf, the model number will be on there

    im not sure i recognise that number, but i could be wrong?

    #260201
    speshulkay
    Participant

    Re: Samsung American style fridge freezer

    Believe it or not I have had the same problem today. Your appliance is an RS21, you can find all the details on the side of the appliance.
    I phoned the Samsung helpline (see their website) and they told me there is a design fault with this appliance and are repairing it free of charge on Friday. Also they are sending out a new 3 year warranty. RESULT! 😀

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