Samsung B1415J Big Wash.Going thru motions, but not washing!

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  • #22533
    tatey-lou
    Participant

    Can anyone help?. Love my trusty Samsung B1415J Big Wash washing machine, has been great. Throws up the usual error codes when the filter etc needs attention no probs there. Maching is going thru the complete cycle but clothes are not washing. Drum appears not to have moved either. Sounding slightly more high pitched in process too. Taken in water and washing powder etc, water only sat on bottom under clothes though. Displayed no error codes.

    Husband has taken machine apart (slightly) and there was a belt completely off. It is only at most a couple of inches wide, we are wondering whether this has come off whole, or maybe sliced off?. There are no breaks in it though???

    #195371
    macmini
    Participant

    Re: Samsung B1415J Big Wash.Going thru motions, but not wash

    Put the belt back on and see if the problem is solved.

    #195372
    tatey-lou
    Participant

    Re: Samsung B1415J Big Wash.Going thru motions, but not wash

    Belt on, seems to be ok…. am cautiously watching it go through a short cycle!!! Wondering why it came off though!? anybody know why????
    Thanks for your input.

    #195373
    Penguin45
    Participant

    Re: Samsung B1415J Big Wash.Going thru motions, but not wash

    The drive belt is elasticated to give it tension – over time they stretch. If it does it again, replace it. spares@ukwhitegoods.co.uk will be able to get one for you.

    Regards,
    Penguin45.

    #195374
    tatey-lou
    Participant

    Re: Samsung B1415J Big Wash.Going thru motions, but not wash

    Many thanks!. So far so good!…

    #195375
    tatey-lou
    Participant

    Re: Samsung B1415J Big Wash.Going thru motions, but not wash

    🙁
    Oh dear, belt finally called it a day!!!. Will need to locate one now, any help appreciated!!

    #195376
    kwatt
    Keymaster
    #195377
    tatey-lou
    Participant

    Re: Samsung B1415J Big Wash.Going thru motions, but not wash

    😀 😀 😀 😀 😀 😀
    After phoning around all my local spares outlets only to be told the same message “we don’t do Samsung!!!” I called whitegoods and within minutes had found one, paid for it and been told it will arrive in the next couple of days!. There is a lesson to us asll. I will not bother locally again!!!.
    Thanks to Whitegoods for their help.

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