Samsung Delivered Damaged

[slate]

Hi guys, anyone on here know Samsung’s policy on appliances delivered damaged? Sister just got a new fridge and the door has a small dent and puncture. I deal with hotpoints/indesits and they either give a damage allowance or send and engineer out with a replacement part but for samsung, I’m not so sure. Any advice most welcome.

[electrofix]

Re: Samsung Delivered Damaged

if its damaged her dispute is with the supplier of the appliance

Dave

[slate]

Re: Samsung Delivered Damaged

Thanks Dave, what about a repair though. Will Samsung repair it?

[electrofix]

Re: Samsung Delivered Damaged

you don’t have to accept a repair since its only just been delivered. May not be covered by a warranty as it accidental damage not wear and tear

ring supplier, say its damaged and get a replacement

Dave

[Author]

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