hi i called to look at this and found it was only the door plastic lug that operates the switch had snapped off , so i drilled a suitable sized hole and screwed a self tapping screw into the door , i also noticed the hinge needed the two screws tightening , i think that could have caused the lug to break off , considering the machine is only two yrs old and cost nearly £800 its a very expensive repair if you replace the door hope this helps thanks John