Initial call from customer around Xmas time…. appliance had shut off and all food lost. Couldn’t get out but customer cancelled call a few days later – all working ok.
Now customer back – appliance runs for a short time then shuts off – no obvious fault code – the display is still on. You have to turn it off and back on for it to work.
Customer says there is a pool of frozen water at the base of freezer.
Is this a faulty defrost heater?? Have I read some where on here about the circuit stopping the appliance running because it’s not defrosting??? (I just can’t find it)
thanks
Steve