samsung rs20ccms

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #35321
    jam1
    Participant

    Hi,
    help needed, i have a samsung rs20ccms, american style ff, over the past few days the freezer has started to defrost on its own, i have had the item since 2006 and is no longer under warranty, i have opened the panel at the bottom on the rear and everything looks fine. anybody here dealt with this type of problem and can anybody give me advice please,

    thanks

    #246030
    admin
    Keymaster

    Re: samsung rs20ccms

    Hi

    What was your date of purchase as this will have a 2 years manufacturers warranty ?

    It may well be that the defrost sensor has failed which will cause insufficient freezing thus lack of cooling in the fridge.

    Bryan

    #246031
    jam1
    Participant

    Re: samsung rs20ccms

    r600a wrote:Hi

    What was your date of purchase as this will have a 2 years manufacturers warranty ?

    It may well be that the defrost sensor has failed which will cause insufficient freezing thus lack of cooling in the fridge.

    Bryan

    i purchased it in september 2005 so out of warranty

    #246032
    helo_75
    Participant

    Re: samsung rs20ccms

    r600a wrote:Hi

    What was your date of purchase as this will have a 2 years manufacturers warranty ?

    It may well be that the defrost sensor has failed which will cause insufficient freezing thus lack of cooling in the fridge.

    Bryan

    and at what point was the fridge mentioned?

    #246033
    admin
    Keymaster

    Re: samsung rs20ccms

    Helo_75

    If you knew the model then you would know that this fridge is cooled via the freezer compartment !.

    If the freezer is not cooling correctly then the fridge will be affected.

    As stated the first point that i would aim for would be the defrost sensor in the freezer section.

    Bryan

    #246034
    jam1
    Participant

    Re: samsung rs20ccms

    r600a wrote:Hi

    What was your date of purchase as this will have a 2 years manufacturers warranty ?

    It may well be that the defrost sensor has failed which will cause insufficient freezing thus lack of cooling in the fridge.

    Bryan

    The temperature in the fridge seems ok it is just the freezer, ice creams etc have melted and all other frozen food is defrosting, how would i know if the sensor is what is causing the problem

    #246035
    kwatt
    Keymaster

    Re: samsung rs20ccms

    jam1 wrote:The temperature in the fridge seems ok it is just the freezer, ice creams etc have melted and all other frozen food is defrosting, how would i know if the sensor is what is causing the problem

    Hi Jam,

    It’s at this point I’d advice you to seriously consider some professional help.

    We cannot tell you blow by blow how to do the job and remain on the right side of the law as well as keeping you safe. If you cannot determine or test the components yourself it’s time to look for help.

    K.

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