Samsung Rs21

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  • February 24, 2009 at 4:51 pm #43713
    Steven
    Participant

    Called out on this one on Thursday, all drain hole and gutter heater solid block of ice up to evaporator, evaporator clear.

    Defrosted it manually with steamer, tested heater and all checked out ok, did find a cable tie blocking hole, so thought that could have been the problem why water not draining away.

    Still has the orginal fan housing assembly on this one.

    Called back again today to check it ice already building up again in drain hole.

    Run the display self diagnostics test proceedure no fault shown in display except the fan motor as i had removed this.

    To test the heater attempted the forced defrost, but just could not get it to go into this test, just kept beeping then returning to normal mode?

    Is there an art to run the test mode or is it just pratice?

    What is the correct resistance reading on these heaters, could it still be a heater or a pcb fault?

    Any help would be appreciated.

    Steven

    February 24, 2009 at 5:26 pm #278240
    Flyman
    Participant

    Re: Samsung Rs21

    Fridge or freezer side?

    February 25, 2009 at 9:11 am #278241
    Steven
    Participant

    Re: Samsung Rs21

    Sorry Fridge side

    February 25, 2009 at 6:07 pm #278242
    Flyman
    Participant

    Re: Samsung Rs21

    About 490 ohms for the main element and about 2100 ohms for the drain heater. The two heaters are wired in parallel so you must disconnect and test seperately. From your description the drain heater is faulty. PCB or thermal fuse would stop both elements coming on and the complete evaporator would be iced up. Faulty heater does not have an error code.

    February 25, 2009 at 8:11 pm #278243
    funkyboogy
    Participant

    Re: Samsung Rs21

    famous rs21 fault, you would probally need to fit

    1 cover assy
    2 t/fuse
    3 defo sensor
    4 evap heater
    5 possibily drain hole heater..

    you can put appliance into forced fridge defo..and both heaters will come on.. but if t/fuse is o/c then forced operation wont work.

    samsung are doing these free of charge at the mo.. tell your cust to call them..

    ally

    February 25, 2009 at 10:04 pm #278244
    gegsy
    Participant

    Re: Samsung Rs21

    FOC only on fridge side providing they have a valid receipt that puts the appliance within 5 years of age. Freezer section not covered.

    Greg

    February 25, 2009 at 10:11 pm #278245
    admin
    Keymaster

    Re: Samsung Rs21

    Hi

    Receipt isnt required as long as the serial number is within the 5yr of manufacturer.

    Bryan

    February 25, 2009 at 10:12 pm #278246
    gegsy
    Participant

    Re: Samsung Rs21

    Cheers Bryan 🙂

    Greg

    February 25, 2009 at 11:04 pm #278247
    RocketMan
    Participant

    Re: Samsung Rs21

    0845 SAMSUNG (726 7864).

    easy number to remember. :bounce:

    February 26, 2009 at 9:28 am #278248
    Steven
    Participant

    Re: Samsung Rs21

    Thanks for all your input

    Steven

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