Samsung RS21 fridge issue

[PandoraPeroxide]

Over the weekend stuff from the fridge side of my RS21 didn’t seem to be as cold as usual. I thought it may be because of outside temperature. Last night the fridge temp was reading 17 and was only cool at the bottom drawer. The freezer is fine. Took the back panel off and the silver grid thing was all frosted up. Defrosted this and reassembled and overnight it’s cooled and now says 1 again.

How long do you think it will stay cold for, guessing this means it’s kon the way out? I’m happy to live day to day food wise, luckily not much was in it to spoil, but it would be better if I have time to make a replacement decision and get a new one delivered. New Samsung ones seem way pricier than when I bought this!!!

[electrofix]

Re: Samsung RS21 fridge issue

Don’t worry for now and see how it goes. These unit may say self defrosting but are not always 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}. May just have had a bad day. The build up may have happened over time.

Poss causes. Door not shut properly or seal failing. Defrost heater failure.

Both of the above are easily fixable

Dave

[PandoraPeroxide]

Re: Samsung RS21 fridge issue

Cheers for that. I’ll keep an eye on it for a few days but not stick it in case it does it again. At least I should be able to get to summer hols when getting one delivered is easier.

[Lazarus]

Re: Samsung RS21 fridge issue

PandoraPeroxide wrote:Over the weekend stuff from the fridge side of my RS21 didn’t seem to be as cold as usual. I thought it may be because of outside temperature. Last night the fridge temp was reading 17 and was only cool at the bottom drawer. The freezer is fine. Took the back panel off and the silver grid thing was all frosted up. Defrosted this and reassembled and overnight it’s cooled and now says 1 again.

How long do you think it will stay cold for, guessing this means it’s kon the way out? I’m happy to live day to day food wise, luckily not much was in it to spoil, but it would be better if I have time to make a replacement decision and get a new one delivered. New Samsung ones seem way pricier than when I bought this!!!

Hi,

Like me you might be shocked to find that there are multiple (serious) design/manufacturing issues with theses fridges. Samsung extended the warranty on these units – to cover approximately 6 parts initially. The first ‘recall’ was to replace internal parts (fan grating sound – ice build up issue). For this problem there were multiple revisions/evolution of ‘the fix’ itself – sensors being relocated, foam surround being added to other sensors. People that had the parts/module replaced had inferior solutions – to those that got the updated kits later.

Much later – there was a separate ‘recall’ due to a sparking risk – which meant some Samsung fridges were at risk of being a fire hazard. Initially Samsung said it was limited to a select few models – under a specific production run. Yet again this was changed – and expanded to cover a huge number of units (in comparison). This fix – is in a completely different location on the fridge (mainboard) near the bottom – at the rear.

Let me be clear – even though our fridge was registered for the first ‘issue’ – Samsung DID NOT contact us to let us know there was another ‘recall’ due to a separate fire risk. They knew what we had – they did not let us know.

Seriously – Samsung cannot be trusted to be competent with all this – you need to do your research and ensure – you have the latest revision of the internal panel/sensors kit + the additional fix for the fire hazard risk on the mainboard.

I asked for help on the forum here twice. Each time i got a large number of views – with no reply’s or help in this F/F forum. Infact – I even has a mod to delete my initial post – then put up a new current one – still no joy.

Heaven forbid your unit is one of the dangerous fire hazard units – please chase this up – as it is more important than you can imagine.

I hope this has helped you and any others in the future. These units – I suspect – will last around 15 years. That means there are many still out there in many peoples homes.

[Author]

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