Samsung RS21DCNS

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #26011
    craigbiglix
    Participant

    Hi Guys,

    I have a problem with the above regqards to the drink dispenser.

    No water comes out out from the dispenser but the ice maker function works ok. I have checked the obvious like water supply and the blue valve at the back, but they are both working fine. When disconnecting the pipe from the valve and triggering the dispenser switch the water flies out of the valve fine.

    It seeems to be a blockage in the line between the valve and the release pipe bit at the front behind the grill, but I cant get any acces inbetween, I have even tried fuse wire to clear a blockage but that only goes so far.

    Any Ideas anybody please, my kids are doing my head in!!!

    #208449
    Elmag
    Participant

    Re: Samsung RS21DCNS

    The fridge evaporator is obstructed with ice

    #208450
    craigbiglix
    Participant

    Re: Samsung RS21DCNS

    sorry but where is the evaporator

    #208451
    helo_75
    Participant

    Re: Samsung RS21DCNS

    try turning the temp up 1st to 5

    if that dont work, ull have to defrost it

    similarly, if u take out the second bottom drawer in the fridge, you’ll see the water chamber at the back

    warm it up with a hairdryer, it usually works

    #208452
    craigbiglix
    Participant

    Re: Samsung RS21DCNS

    Thanks ever so it works a treat!

    #208453
    helo_75
    Participant

    Re: Samsung RS21DCNS

    glad it works

    although some of the advice ive given in here has lead to some realy nasty mail, im happy that worked for you

    #208454
    Optimist?
    Participant

    Re: Samsung RS21DCNS

    helo_75: Crikey, that’s sad to hear 😥

    I’d have thought people would just use the “ignore” button if they’re reading stuff that they judge to be unhelpful. Personally I’ve never done this, but it is an option, rather than getting upset about anything. IMHO.

    Pete

    #208455
    admin
    Keymaster

    Re: Samsung RS21DCNS

    Hi Craig

    The cause of the problem you are having is due to the evaperator cover having failed,thus allowing the temprature on the evaperator to transfer through it and freeze the water tank which is behind the bottom 2 vegtable drawers.

    turning your settings to 5 will not fully cure the problem as it will eventually sooner than later cause the fridge to stop cooling.

    If the fault isnt repaired then it may cause the water tank to split which will of cause increase the repair costs.

    hope this helps

    bryan

    #208456
    helo_75
    Participant

    Re: Samsung RS21DCNS

    good pointr600, itll probably end up needing the thermal fuse too

    but, time will tell

    sometimes it works , others it doesnt,

    thats why were here

    #208457
    Mac1982
    Participant

    Re: Samsung RS21DCNS

    Normally this fault occurs with the 24 month warranty-give Samsung a call and they will send an engineer to replace the evap cover.

    #208458
    admin
    Keymaster

    Re: Samsung RS21DCNS

    Thermal fuses are quite reliable and unless you are placing them in the incorrect possition they would normally not fail.

    Unless the thermal fuse is open circuit then there would be no reason to change them.

    Bryan

    #208459
    Mac1982
    Participant

    Re: Samsung RS21DCNS

    As mentioned above, if the unit is under two years old-give samsung a call. the Plenhiem (evap cover)and thermal fuses are common parts so its likely that the engineer the repair is sub contracted to will be able to do the repair on the first visit

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