Samsung rsa1dhmh not making cubed ice

[tommycotton]

Hi, I have a Samsung rsa1dhmh american style fridge freezer which will only dispense crushed ice no matter what type of ice has been selected on the front panel. Please could someone advise which spare part would need to fix that? I can see the full ice machine units available for £77 on espares, would the entire unit be needed?

[kwatt]

Re: Samsung rsa1dhmh not making cubed ice

Bryan or Bob will know more but, I don’t think it’s the ice maker that you would need for that problem. It only makes the ice which it is doing from what you’ve said.

It’s more likely to be the ice bucket or the gubbins in the door that is at fault.

Also, eSpares are usually more expensive, drop Dave an email on spares@ukwhitegoods.co.uk once you find out what you need.

K.

[SAMURI]

Re: Samsung rsa1dhmh not making cubed ice

You will need to check the lever at the bottom of the ice bucket is fitting in the square hole at the back as if you have removed the ice bucket you may not have put it back in correctly.

If it is in correctly then it will be the solinoid faulty that fits in the auger motor box at the back.

Bob

[tommycotton]

Re: Samsung rsa1dhmh not making cubed ice

Thanks a lot guys!
Bob – Do you know how hard the part is to fit? And is this the one? http://www.espares.co.uk/product/es1555 … Id=1551904

Kwatt – Point taken about espares, once the part is confirmed I’ll mail Dave.

Thanks again guys, this is a big help. Plus I fudgeing hate crushed ice :s!!!

[admin]

Re: Samsung rsa1dhmh not making cubed ice

Hi

Have you checked that the square arm is lifting ? have you checked that the metal bar that is at the back of the ice bucket is locating into the square hole correctly ?

Bryan

[tommycotton]

Re: Samsung rsa1dhmh not making cubed ice

Hi Bryan,

Yes the metal rod is slotting in to the plastic hole at the back. I can force the fridge to make cubed ice if I jam the rod above the plastic square lifting the arm, however I don’t really want to leave it like that. I take it the solenoid discussed above lifts that plastic square arm, which lifts the rod which controls the ice blades?

Thanks

[admin]

Re: Samsung rsa1dhmh not making cubed ice

Hi

Then does that white plastic square lift up if you do it manually with your finger ?

Bryan

[tommycotton]

Re: Samsung rsa1dhmh not making cubed ice

Hi,

Yes I can manually move the plastic square up, however it just drops down. Could it have become unclipped? Or is it more likely for the motor to have failed?

Thanks

[Author]

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