Samsung RSH1NHMH Fridge Problem

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  • #36803
    Fat_Brum
    Participant

    Samsung RSH1NHMH
    Model Code RSH1NHMH1/XEU
    Serial No. 978142BPC00408X
    Hi Guys,
    I have just purchased this Fridge Freezer from the Comet Clearance Web site at a great price (£390)!
    But…… There is a problem!

    Once delivered, I let the unit stand in position for 4 hours, then switched on and set the Freezer and Fridge temp. -21/-4. All would seam to be well with the Freezer, but though the Fridge is cooling and all seems well with the temperature, the control panel would appear to be displaying the ambient temperature of the room! Also the interior light stops working, with a beeping of 11 beeps approx 1 min silence, then 11 beeps again! etc etc

    If I switch the unit off at the wall, and back on again, all would appear to be well for a short while, temp display look correct, interior light works.

    A Comet Service Engineer has been to have a look at the unit, (I was not present), though from what my neighbour said, the guy did not have a clue about this unit (to be fare the guy is probable a great refrigeration Engineer), but with these babies, I would think you guys have to be microprocessor and electronic engineers as well. The Engineer left paperwork for the unit to be returned, Great but all I will get is my £390.00 back.

    I would like to keep the unit, repairing it my self if possible, ( I am an industrial electrical technician).

    So can you guys help?

    Thanks in advance Graham.

    #252424
    smartin
    Participant

    Re: Samsung RSH1NHMH Fridge Problem

    if its being uplifted then best not to touch it, if you only paid £390 for it you cant expect to get more money back just because it didnt work. put the money towards a boxed one.

    #252425
    Fat_Brum
    Participant

    Re: Samsung RSH1NHMH Fridge Problem

    Hi Smartin,

    Getting More cash back is not the point I was making, I only expect to get back what I paid, which is what Comet have said they will do!

    What I really mean is, its such a good bargain, I don’t want to loose it, hence if I have to spend a little more money to fix it may self, I am happy to do so and forgo any warranty.

    Can you please explain what “if its being uplifted” means.

    I don’t want to buy “a boxed one” as they are too expensive for my budget at the moment!

    Best Regards Graham

    #252426
    helo_75
    Participant

    a word of advice from a comet engineer

    get your money back and run

    evidentally you either bought it as a managers special or from the auction site?

    that machine by rights should be £699

    paints a picture that does

    #252427
    admin
    Keymaster

    Re: Samsung RSH1NHMH Fridge Problem

    Hi

    Telephone Samsung and get a samsung engineer out who knows the product,It may well be a simple fault.

    The service will be coming in house to samsung away from the comet engineers shortly.

    Tel 08707267864

    Bryan

    #252428
    smartin
    Participant

    Re: Samsung RSH1NHMH Fridge Problem

    uplift just a technical work for being sent back, on the display in the freezer door are any of the segments that that make up the numbers lit if there are then that can indicate where the problem lies. i will warn you though parts are not cheep for these.

    #252429
    admin
    Keymaster

    Re: Samsung RSH1NHMH Fridge Problem

    Hi

    The cost of parts dont come into it..Its got its 2 year warranty.

    Bryan

    #252430
    smartin
    Participant

    Re: Samsung RSH1NHMH Fridge Problem

    was writing that as you posted

    #252431
    Penguin45
    Participant

    Re: Samsung RSH1NHMH Fridge Problem

    According to what the poster actually said, he has £309 that he didn’t spend in his pocket in order to fix it himself………

    Penguin45.

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