Samsung RZ32M71207F

[Borischelski]

[INDENT]I have a samsung stand alone freezer RZ32M71207F.

20 month old freezer has stopped freezing, whilst newly filled food.

The temperature is now at 6 degrees.All the lights are on when the door is opened and it still makes a slight humming noise.

i have tried to:

-Remove anything blocking the interior rear fans.
-Repeatedly pressing freeze button to recuce temperature. It goes from 6 straight to 23 without anything in between.
-Pressing powerfreeze.

All to no avail.

Is there anything I can do to fix it to save my freezer contents ?

Any advice greatly appreciated.[/INDENT]

[kwatt]

If the temp has gotten that high, you’ve lost the food already. 🙁

Once it starts to defrost, refreezing any food can be extremely dangerous to the point of it being a serious health risk, depends on the foodstuffs as some are more dangerous than others, fish and poultry the worst, but none can be defrosted and refrozen safely without cooking it first.

And the way to look at that is, you and your family’s health and wellbeing are worth more than a few quids worth of food.

This is almost universally true with any freezer faults if it’s gotten to the point you can see there’s a problem the contents are already lost. Sorry to be the bearer of bad news but, it is a fact.

And, unless you’ve got specific insurance cover for loss of contents, it’s a total write off and loss to you I’m afraid.

As to what’s wrong with it, without more info, I can’t say.

K.

[Borischelski]

Hi K

thanks so much for taking the trouble to write your note your note and warnings.

a few more points.

A couple of times recently one of our kids had not closed the door fully but weirdly the alarm hadn’t triggered.

with hindsight it was probably overloaded.

we tried unplugging for 10 mins & replugging.

we have now fully emptied & removed all moisture.

sadly all to no avail.

any ideas much appreciated!

[kwatt]

Fully defrost it, completely off for at least 24 hours then restart it.

If the door’s been left open there’s a very high chance there’s ice build up in the rear preventing it from working correctly and for that to defrost fully and clear will take a good bit of time.

K.

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