Samsung WD80K5B10OX/EU washing machine

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  • #102918
    dunston
    Participant

    The customer reported a 3C error.
    When I tested the w/m the circulating pump isn’t running. Its humming.
    Could this cause a 3C error?
    Also Connect and Qualtex show a single pump SAMDC3100181A .
    Are the drain pump and circulating pump the same?
    And is the pump wattage important?

    #491054
    matrixresonator
    Participant

    Yes think both pumps are the same, but 3C is a motor error.
    Can be brushes, but they’re also known for wires breaking on the motor harness, plus the boards fail.
    Samsung is overpriced crap.

    #491055
    dunston
    Participant

    The motor runs and she said it works on quick wash.

    #491056
    dunston
    Participant

    Connect list a direct drive motor.

    #491057
    dunston
    Participant

    I forgot to mention it is pausing through the program and will continue when the start button is pressed.
    It works OK on Daily Wash.

    #491058
    electrofix
    Moderator

    there are 2 pumps
    look up

    SAMDC9715696G

    recirc pump wont cause any fault codes

    Samsung boards are also prone to failure and because they pot the boards with a gel any component gatting hot cannot get rid of the heat

    Dave

    #491059
    matrixresonator
    Participant

    dunston wrote:I forgot to mention it is pausing through the program and will continue when the start button is pressed.
    It works OK on Daily Wash.

    Pausing mid cycle is a known PCB fault.

    #491060
    dunston
    Participant

    Thanks for the info.

    #491061
    dunston
    Participant

    Our customer wants this repairing. Do you know the part number of the PCB?

    #491062
    electrofix
    Moderator

    If you put the model into qualtex or Aswo it should give you the part.

    I am away till Monday so no access to desktop computer

    Dave

    #491063
    dunston
    Participant

    Thanks Dave. cannot see a PCB on Qualtex. Will you find the part number when you can.

    #491064
    washingmachinewoman
    Participant

    Think it’s DC92-01928H
    Qualtex doesn’t have it, but Aswo does. Much cheaper but slower on eBay.

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