- This topic has 13 replies, 8 voices, and was last updated 20 years, 5 months ago by
.
-
Posts
-
Okay, enough with the silence on this guys as it can’t just be me.
Chinese dishwasher, primarily Haier produced rubbish is today’s topic.
I’ll kick it off with “rubbish” is actually doing real rubbish a disservice by calling it that. I mean these things are Trouble and yes, the capital “T” was no mistake. 😉
we’ve seen teh MFI version, the AIS various versions, the CDA, the Currys/Kenwood version and God knows who else and every single one of them is just sheer and utter, unadulterated crap. They fail and fail and fail and fail….
I’m actually at the point where I’m actually going to start refusing to accept the word “recall” in any job sent through on any of these products, Craig and the engineers are sick of the sight of them and they’re even on first name terms with some customers that own them, that’s grim. And I don’t just mean Craig being friendly with customers either, which is a whole other story for another time.
Thankfully and mercifully, both MFI and CDA are going out their way to help us with these products, it’s a pity that some others don’t see things like they do and have a bit of compassion.
So come on, there’s gotta be some real horrors out there on these things, we’ve seen enough of them self-destruct so far so some of you must have too.
Next week’s horror may involve PABL and a certain washer that refuses to empty the soap drawer and, once again, the word “recall” just isn’t in my vocabulary on that appliance. 😉
K.
Re: Scary Chinese Dishwashers
Kenwood and there 2 day lasting top basket wheel assemblies, god they are so cheap and nasty. The base fills for no reason, trying to change a module in one of these is sheer suicidal thankfully don’t have to do this poor excuse for an appliance.
Greg 👿
Re: Scary Chinese Dishwashers
Ken.
You are being to polite they are the sh!ts of machines 1/ top draw adjusters are always giving in (One customer has had 3 sets) 2/ the modules a a bit of a pain in the ar*e. That silly seal on the door is a bit of a pig (NOT A GOAT).
Bill Ellis :scot:
Re: Scary Chinese Dishwashers
Has anyone else now had to do the “bar” in these things?
My guys are complaining bitterly about these things as they take an hour and a half to do and are a pig. I’ve not done one but, from the description of it, I’m not at all keen.
Just for good measure I’ve got information that these things are failing something severe from both Haier and Midea. The lowest quoted in warranty failure rate I have is >40{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} with one brand owner telling me that over 80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of them fail in the first year.
I also know how much they cost landed in the UK.
Due to this new found wisdom NW no longer accepts a recall on these products, period. If whichever brand owner doesn’t like that then they can take the work away as, frankly, I’m not here to resolve buying mistakes and indemnify a brand owner from their errors. I go to work to get paid, not taken advantage of.
We also now will no longer attend these products outside warranty as it’s just not worth the hassle of getting the parts (when you can) and then the fact that the thing will probably fail again in a few months. I can live without fighting with customers over what is or isn’t a recall as well as manufacturers, I don’t have the time to waste on it.
We’ve now seen them from Teka, PABL, various other AIS names as well as the MFI and CDA brands. And, despite protestations that the issues have been solved with these machines, the failure rates do not bear that out especially the repeated failures.
K.
Re: Scary Chinese Dishwashers
Totally agree!
Did these under guarantee for 3 months then said NO MORE.
As Indecent clones they make the original look good so shows how bad Haier really are.
Rob
Ps…what’s the “bar”?Re: Scary Chinese Dishwashers
The “bar” is the hinge bar along the bottom which runs along the bottom of the door. It’s fixed in with two once-only washers that quite often snap so you need replacements, don’t chance it without them as if one does snap you’ve had it, another call. Problem is that quite a few people, AIS and CDA in particular, unable to supply those. Another visit to do that!
It looks a pig of a job, my troops tell me it is.
Supposedly it cures the cabinet being twisted but we’ve seen a few coming back with leaks after this has been done so it doesn’t seem to cure them all.
I have to say this is probably the worst machine I’ve ever clapped eyes on, even Servis is better then this muck and that is truly damning.
K.
Re: Scary Chinese Dishwashers
the bar you refer to is the complete hinge assembly, if so it only takes 30 mins to change it even on the build in version and thats without removing it from the housing. 😀 (trade secret) 😉 as you say ken dont try it without the hinge pin retainers as they do break quite easy. the rest of the appliance is total sh!t but then all the cheap ones are these days.
Bob.
Have you had bounces on them as well Bob? Or just the supposed “recall” that’s actually another fault?
We’ve, as well as other reports, had a few where the built-in ones have been twisted by ham-fisted installers. Not that that surprises me with some of the installs we see. :rolls:
What I have noticed is that once the customer has had a fault or two they just want to replace it with something decent.
K.
Re: Scary Chinese Dishwashers
I suppose I should say something at this point, although you will all already know how bad these are.
They have inhearent design/manufacturing faults, all of which contribute to the +/-80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} failure rate.
In no particular order;
PCB CONTOL MODULE FAILURES (especially CBE12/CBE7) PROGRAMME.
PCB CONTROL BOARD FAILURE, TRNSFORMER (UPRATED BUT STILL FAILS).
ELECTRIC SHOCKS FROM CONTROL BUTTONS. (240v under there you know!!) don’t wet your hands!
HINGE BARS BENDING (max design load 4kilos on door!!!).
DOOR SEALS FALLING OFF.
HINGE PINS FALLING OUT/SNAPPING.
FLOODING/OVERFILL (manufacturer blames 3in1 tabs but we know better) PCB causes this due to either transformer failure or glitch in programme at second fill.
New models gone away from over fill post in tub to ducts in corner of doors. (Has it cured the problem??) er, no.NEW MODELS USE LOWER GRADE ST/ST FOR BASE OF TUB, NOW SEEING CRACKS APPEARING IN THE FRONT CORNERS WHERE THE DOOR RESTS. (check here first for leak as its hard to find)
DID SOMEONE SAY “TWISTED”? WELL, 1 BOWL OF RICE BETWEEN 2 GUYS HAND LOADING IS FAR CHEAPER THAN USING A TRUCK!!! BELEIVE ME! THAT’S HOW THEY DO IT! (had cause to quarantine 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of stock once because of this)
DID I MENSION DOOR STRIKERS MISSING? (be suprised how many customers don’t notice!)
EARTH FAULTS? usually water leaking from r/h side vent, running around the tub join and onto the heater terminals. OBVIOUS EH!
I could go on I suppose but I think you get the picture… ❗
Re: Scary Chinese Dishwashers
anyone had the silicone sealant missing in the top corners behind door seal? water runs down into base activating antiflood. Pants!
Re: Scary Chinese Dishwashers
never had a recall on the hinge bar as i set up the door balancing springs to stop the door from falling down when the customer opens it. (kitchen/appliance installers never adjust them correctly) 👿
As for flooding or leaking check the appliance very carefully when at full temperature it normaly shows the leaks, this requires a full de-install with both side covers removed, if you get repeated flooding of the base for no reason change the PCB and cross you fingers 😀
Bob.
No we’ve not had a recall on the hinge bar to do it again or such, but plenty more calls on the same machines. Talkking to GS today it seems that some people are a little reluctant to buy from China now, fingers burnt once and all that.
K.
- You must be logged in to reply to this topic.