servevast

[eastlmark]

smeg service web portal been offline since Thursday, no jobs, spares lookup, ordering, invoicing etc. Just come to a complete standstill.

Just spoke to Andy Dixon who says nothing wrong but a IT failure, meanwhile completed and awaiting spares jobs stacking up on my desk and lack of information from them to their agents is astounding!

[kwatt]

Re: servevast

It’s been noted by a few people Mark al of whom have been given the same reason for it being down thus far.

K.

[eastlmark]

Re: servevast

back up and running now, just got a shed load of parts to look up tonight, no doubt they will be chasing progress in the morning.

[Flipper]

Re: servevast

Came back on yesterday afternoon late on, within half an hour a complaint email asking us to shed light on a customer complaining we cant complete her job because we are saying their system is down ! Really doe’s make me wonder !

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