Servis BFC371B Oven not heating up

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  • #5964
    admin
    Keymaster

    Got called to my wifes grandmother today as her oven is not working.
    It is a Servis, Mod BFC371B, Typ B11, SNr 5860153000-710105

    The unit has power and the grill heats up OK.

    When I switch it to oven I can hear the thermostat click as I turn the temperature contol up and the red power light comes on – but does not heat up.

    Is the element gone? If so is this something I can change myself and can anyone please give me the part number / expected price / place to buy.

    Thanks,

    Jason.

    #114819
    Dave_Conway
    Participant

    Re: Servis BFC371B Oven not heating up

    Jason, is the oven fan assisted ?

    Also, could you check the model number please, no listing for it.

    Regards

    Dave

    #114820
    Jasonp
    Participant

    Re: Servis BFC371B Oven not heating up

    Hi Dave,

    Yes the oven is fan assisted.

    I re-checked the model number today. I was looking at a label inside the oven door on the right hand side.
    It says mod. BFC 371 B TYP. B11

    It also has two oven symbols. One with a line top and bottom followed by kW
    and a second with a jagged line at the top followed by 2,5 kW

    At the bottom of the label it says 230 V ~ 50 Hz 2,555 kW Max

    I have a picture of the label which I can give you a link to if it helps

    I have the owners guide which covers models BS 331, BF 341 and this one BFC 371 (some of these models are conventional and other fan assisted as the guide covers both).

    Any use to you?

    Regards,

    Jason

    #114821
    Dave_Conway
    Participant

    Re: Servis BFC371B Oven not heating up

    Jasonp wrote:Any use to you?

    Nope 🙁

    I phoned the current Servis national spares distributor and they don’t have it listed either, it must be an old model.

    Photo the fan element and email me the photo, I should be able to supply a replacement no problem.

    I didn’t get your email about the Bosch pump either 😉

    Dave.

    #114822
    admin
    Keymaster

    Re: Servis BFC371B Oven not heating up

    Hi Dave,

    I will get the photo taken and drop you an e-mail.

    It may be quite old but not really old – the owner guide is dated 03/97 and has reference number 99537051-00

    I was waiting to see if you could help on the element front before sending the bosch pump e-mail as I thought both parts could be posted together. I can sort of the bosch pump e-mail today.

    #114823
    Jasonp
    Participant

    Re: Servis BFC371B Oven not heating up

    Hi Dave,

    Photos taken and e-mail sent.

    Regards,

    Jason.

    #114824
    Dave_Conway
    Participant

    Re: Servis BFC371B Oven not heating up

    Jasonp wrote:Photos taken and e-mail sent.

    Yep, got them, I’ll sort today for you hopefully.

    Dave.

    #114825
    Jasonp
    Participant

    Re: Servis BFC371B Oven not heating up

    Dave,

    Thanks very much for your help.

    The element you supplied arrived swiftly, fitted fine and works great.

    One oven back in operation & one happy gran 😀

    Thanks again,

    Jason.

    #114826
    Dave_Conway
    Participant

    Re: Servis BFC371B Oven not heating up

    Jasonp wrote:Thanks again

    No problem 😀

    Thanks for letting me know everything was OK for you.

    Dave.

    #114827
    admin
    Keymaster

    Re: Servis BFC371B Oven not heating up

    Hi Dave

    I have the very same model as mentioned above and the very same problem with the element. I’ve been trying to find a Servis spares stockist here in Ireland without success. Do you supply to Ireland? If so, could you let me know how much it would cost for the part and shipping (to 30 kilometres from central Dublin)? If not, do you know who I might contact to get the part?

    Many thanks
    Stephen Connelly

    #114828
    Dave_Conway
    Participant

    Re: Servis BFC371B Oven not heating up

    Not a problem Stephen, I worked out which one this was after Jason emailed me a picture of it.

    It’s actually a Brandt made cooker, so if you go to the shop and order this one:

    http://shop.ukwhitegoods.co.uk/Cooker+{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} … ement.html

    The shipping is on top of the £16.99 for the element, ROI is not a problem for the shipping either 😀

    Dave.

    #114829
    admin
    Keymaster

    Re: Servis BFC371B Oven not heating up

    Hi Dave

    I received that part and installed it at the weekend and the oven is working perfectly again. Many thanks for your help.

    Regards
    Stephen

    #114830
    Dave_Conway
    Participant

    Re: Servis BFC371B Oven not heating up

    Thanks for letting us know all went well for you Stephen :tup:

    Dave.

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