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Morning!
When to this cooker yesterday.
It’s got an analogue clock that’s seized up, and the customer wants it fixing.
The cooker is totally blank, except on the rating plate it says Servis BSF382W. There’s a prod code of 586016100 which also sounds dodgey. It’s a built-in double oven which looks like a Neff to me (german hinges) or possibally a Smeg. :con:
Re: Servis BSF382W
Try phoning GB Dar (:eeek:) on 01942 601604
See if they can provide a part number, let me know that and I’ll check it out 😉
586016100 does look like a good Servis product code though.
Dave.
Re: Servis BSF382W
GB Dar don’t know what it is either. 😕
They gave we a number for ‘expert applianne something’
08709 099100
I think they do Smeg refridgeration, and they tryed to put me throught to Smeg cooking but it’s busy. They gave me this though….
Im gonna try them now.
ps. that product code was a Snr number, if that means anything to anyone.
Re: Servis BSF382W
Goatboy wrote:info@smeg-service.co.uk
Im gonna try them now.
They said…
Sorry Smeg do not make for Servis so we would be unable to help. British Gas took over the National Homecare contract – they were responsible for Servis. Perhaps they could assist. The only tel no. we have for them is 0116 2503105
BG ( 😆 ) said ‘Err….We’ll ring you back.’
I think the best course of action is to find the instructions for this cooker and see if there’s a parts telephone number.
I’ll keep you updated. It sure is exciting aint it?
Re: Servis BSF382W
Goatboy
Expert Appliance Care do the Caremark stuff (Bernstein 😯 , Westinghouse etc.). As far as I know they don’t do Smeg, but they are involved with NEFF and the rest of the B&Q gear.
For Smeg try Servevast on 0870 444 7083
Craig
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