Servis M3016A won’t fast spin

[Pistol]

Hi, first post here, hope someone can help me out!

I have a Servis Caress 1600 A washer (M3016A), which recently stopped working properly. The clothes were sopping wet after the program had finished. I opened the filter to check if it was blocked, and a quantity of water came out; not an entire washing machine-full, thankfully 😉

Checked the filter, and nothing was found; I pulled the machine out to check the drain hose wasn’t kinked or blocked. Nothing obvious. Clothes duly dispatched to mother-in-law’s for cleaning 🙂 This led me to believe that the pump was OK, since the majority of the water was removed from the machine.

My brother suggested maybe the machine wasn’t spinning properly, so we tried it with a towel and a couple of tea towels in. It never did a fast spin! So, the internet research began…

From what I’ve read on here and washerhelp.co.uk, it’s probably not spinning due to out of balance, or possibly a stretched belt. I apologise for posting before I’ve covered every possibility, but obviously I need to get this sorted asap so thought I’d better get the ball rolling!

I am going to try a fast spin with nothing in the machine tonight, since a wet towel could quite easily have sent the machine out of balance. If it still refuses to fast spin, any tips on how to tell if it’s because of a stretched belt or a fault with the OOB mechanism?

I found this topic very helpful: http://www.ukwhitegoods.co.uk/modules.p … pic&t=2424

[Martin]

Re: Servis M3016A won’t fast spin

Pistol wrote: any tips on how to tell if it’s because of a stretched belt or a fault with the OOB mechanism?

If it refuses to spin when it’s empty (just tumbles backwards and forwards over and over again throughout the timed final spin phase) then it is likely the Module circuit board is at fault. Or a faulty water heater can give a similar effect to being O.O.B 🙁

[Pistol]

Thanks, I’ll keep an eye on it’s behaviour during the spin cycle…

[Pistol]

Well, it didn’t fast spin even when empty 🙁

For the first part of the final (supposedly fast) cycle, it changed direction a couple of times during emptying – am I right in assuming this is normal behaviour, balancing the load before fast spinning? It then went into slow spin, always maintaining the same spin direction, just never getting up to speed.

It made a bit of a noise, but not excessive – hadn’t noticed it before, but it wasn’t exactly terminal-sounding. Just a sort of background rattly hum (hard to describe, but it wasn’t squealing, it wasn’t grinding etc.)

The drum does appear to be slightly out of alignment – if you look at the outside edge of the drum you can see it “wobble”. I’d estimate it’s no more than 0.5cm of misalignment though, and I’ve no idea if this is normal or not (how often does your average bloke sit and watch his washing machine?)

Am I right in thinking that if the machine was (or believed it was) out of balance, it would have been constantly alternating direction during the last spin cycle?

Any suggestions for what I should look for if I open it up, or should I just bite the bullet and replace it? Suppose I might as well open it up first…

[Bryan]

Re: Servis M3016A won’t fast spin

It might well be worth fitting a new belt to this machine as this is probably your only option for a DIY repair.50/50 in my opinion as to whether this will solve your problem.
Assuming there isn`t a “no spin” option button selected on control panel.

Power off of course before going any further :zap:

Bryan

[Simon46]

Re: Servis M3016A won’t fast spin

If the machine thinks it is not empty it also may not spin.

S.

[Martin]

Pistol wrote:Any suggestions for what I should look for if I open it up..

I certainly looks as though the Module is very much the culprit judging by your observations 🙁 Not cheap to replace but less expensive than replacing the whole machine because of its failure 😉

[Pistol]

I’m going to open her up tonight…

Is it fairly easy to get into Servis machines? I’m assuming I don’t need any special screwdriver bits to get the top/back off…

Going to check the belt tension (I understand it should be VERY tight, and if it’s white it’s worth replacing as a matter of course?)

Will have a look at the module, but I’m not sure if I’ll be able to tell if there’s anything wrong with it! My brother’s got a multimeter, anything we can do with that to see if it’s at fault?

Thanks for all the help so far…

[Martin]

Re: Servis M3016A won’t fast spin

Pistol,

Nothing to mess around with in the back too much even looking at the Module wont show anything and a Multimeter even less. Just tell us what happens when you try spin with no washing in?

[Pistol]

Pistol wrote:Well, it didn’t fast spin even when empty 🙁

For the first part of the final (supposedly fast) cycle, it changed direction a couple of times during emptying – am I right in assuming this is normal behaviour, balancing the load before fast spinning? It then went into slow spin, always maintaining the same spin direction, just never getting up to speed.

It made a bit of a noise, but not excessive – hadn’t noticed it before, but it wasn’t exactly terminal-sounding. Just a sort of background rattly hum (hard to describe, but it wasn’t squealing, it wasn’t grinding etc.)

The drum does appear to be slightly out of alignment – if you look at the outside edge of the drum you can see it “wobble”. I’d estimate it’s no more than 0.5cm of misalignment though, and I’ve no idea if this is normal or not (how often does your average bloke sit and watch his washing machine?)

Am I right in thinking that if the machine was (or believed it was) out of balance, it would have been constantly alternating direction during the last spin cycle?

Any suggestions for what I should look for if I open it up, or should I just bite the bullet and replace it? Suppose I might as well open it up first…

[Martin]

Re: Servis M3016A won’t fast spin

Yes thanks for that, I did read and reply to that one if you recall. 😀

[Author]

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