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Re: Servis M3022/M module blown!
You don’t have to tell me about it with those things.
MFI/Servis APM8502. Engineer called & found pump failed due to filter being hidden behind the kick board when MFI installed. Fitted a pump and found no action, on investigation, module was blown to bits. No earth fault as sensitive trip/ecb was on site. Ran through all cam positions with the door switch contacts closed testing continuity, all clear and reading as should be.
He ordered as module & door lock, called back, fitted the board, BANG. Spoke to a guy @ MFI tech who said it happens all the time with these boards, try another board. So, we ordered another board, fitted it a few days later, you guessed it, BANG.
Went back with another board, fitted a timer just in case, switched on, BANG. Again checked all coponents and the condition of the loom, all looking good. So ordered board number 4.
This time we uplifted the machine & lent the customer one from our sales. Fitted the board, another timer, disconnected the motor, heater & capacitor, switched on & BANG. Fault is 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} L-N as our safety trip set up is good using 2 Rccd’s.
This has cost us 4 modules, 3 Journeys to visit, 1 to uplift and supply a loaner, which is now deemed to be a used product which we felt had to provide as we were getting grief from MFI customer care. We have yet to go back & pick up our machine, which will be another visit. Comes expensive when the board is utilised as a fuse.
MFI has agreed to exchange the thing, but I bet they won’t reimburse me for the 4 boards as well as 1 timer, 1 pump & 2 door locks. Let alone all the visits and the depreciation of our loaned machine.
Is this the record? is it still likely to be the module? if not what the hell was it? I hate throwing the towel in.
I thought we had seen the last of those when we finished with Servis goods, now we have Merloni D/Washers made in China, badged MFI coming back to haunt us.
Re: Servis M3022/M module blown!
I remember a while back we had this problem with the washer/dryer version, intermittently blowing the house trip and ultimately two pcb’s.
It turned out to be a lead in the loom running directly downwards from the timer, but if Alex’s is a L-N short it probably won’t be that unless two leads have rubbed their insulation off and touched 😕
I remeber MFI tech telling me at the time they had a few failures of this type.
Just a thought.
Dave.
I hate to say it, but it may well be a motor fault as there’s some kind of link there between the two but it’s not too apparent and I’ve yet to see a schematic for the motor pinouts on one. What happened on a few of the Ardo machines I saw was a leak from the SD running down the outside of the tank, onto the motor and…POP! Motor and module goosed, but you’d swear it was just the module that was faulty.
Think “Nexus” Alex without the obvious nature of it. 😉
Ridiculously for Servis it ended up the guys were often ordering a motor, module and harness just to be sure they killed the call. The laugh in that is that we weren’t being paid enough for that nature of call, it was extremely time consuming and the parts cost us more than the retail price of the machine in Comet!
Quite a few of the grey plastic “Y” internal inlet hoses leak as well and of course it’s clear water, so no tell tale soap run marks. 🙁
K.
Re: Servis M3022/M module blown!
Alex wrote:.Is this the record? is it still likely to be the module? if not what the hell was it? I hate throwing the towel in.
Crikey Alex, seems like you got the record so far and I know what you mean about chucking the towel in and stuff 🙁
These ‘modern’ machines fill us with a great sense of foreboding and reluctance to even attempt to fix, throwing ‘job satisfaction’ on our backsides.
I can only hope in my case that when I get the module back and plug it in and switch on ‘using eastlmark’s broom handle technique’ I don’t get the same feelings 😯
Martin
Re: Servis M3022/M module blown!
On the M3022/3024 range you can normally just stick in another module once you have checked the edge connector ,Just make sure customer knows not to lean across front of machine to get something out of the cupboard when its working ! If you need some edge connectors PM me as I have tons.
I also had a fault similar to Alex’s on an Identical machine ,3 modules later I hung in a motor out of sheer exasperation and it worked !! yet the motor checked out okay !?,Also worth noting is the mains filter I have had loads melt but I have had a couple go Live ~ Neutral Internally
MFI Haeir Dishwashers – Just one question WHY!!!
Lawrence
Re: Servis M3022/M module blown!
Lawrence wrote:I also had a fault similar to Alex’s on an Identical machine ,3 modules later I hung in a motor out of sheer exasperation and it worked !! yet the motor checked out okay !?,Also worth noting is the mains filter I have had loads melt but I have had a couple go Live ~ Neutral Internally
It’s Italian! After many years as a Candy agent I gave up wondering why such things happen, I just accept it now. Ditto with anything that has a whiff of Merloni about it.
Lawrence wrote:MFI Haeir Dishwashers – Just one question WHY!!!
Because they (alledgedly) roll off the line at £30 a throw, that’s why. 😯
Merloni design, built by Chinese for a bowl of rice a week…now there’s a recipe for success eh? 😉
K.
kwatt wrote:I hate to say it, but it may well be a motor fault, but you’d swear it was just the module that was faulty.
Think “Nexus” Alex without the obvious nature of it. ;
K.
This still blew the board with the motor & the heater disconnected, and the plug is good and clean as well as no signs of a leak. The inside of the machine is pristigne and no one elsle has looked at it.
We also bridged out the interference supressor on the suggestion of MFI tech. still no joy.
Alex
Re: Servis M3022/M module blown!
Deep joy and much satisfaction after getting the module repaired (by HJM) unclipping the burnt terminals on the module block and turning them round (as penguin suggested-tnks!). Checking all other components carefully before switching it on to test (using eastlmarks broom handle technique-tnks agn!). and also just as Lawrence suggested it would work-tnks 😉
Machine works a treat, very happy customer promises never to switch off the m/c and switch it back on again no more. 1 years parts & labour guarantee £101.46 all in…..magic 😉
Thanks guys for your words of wisdom AND encouragement AND thanks of course to Servis 😉
Martin
Re: Servis M3022/M module blown!
We repair & supply these Servis boards (recon) for £25+vat inc post.
http://www.emwelec.co.ukRe: Servis M3022/M module blown!
hi Tony,
I’ve got loads of these boards…some repairable some only good for bits(to you)lots of recent modules and quite a wide range of different ones, are you open to a discount on the repairable if you keep the scrappers for free? Gentlemans agreement I’ll drop em in and trust you to sort them.
I can drop these into you as we do your postcode (in Mansfield every day)and perhaps there are guys on the site who will be in a similar postion to me, who are also getting volume repairs
It is always handy to have a stock on the van to eliminate other faults at the time of the engineers visit, and a recon board is as cost effective way of testing an appliance as i can think of.regards
kheath
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