The machine was in the flat when we moved in so we have no idea of its age, but has worked well for the last 2 years!
Last night I set it to wash a load of smoke stained towels- don’t ask! – and during the initial wash cycle, when the cylinder is filling, a large amount of water cascaded out of the powder tray. I’m guessing that there is a blockage betwixt the tray and the cylinder….but how the hell do I clear it? Or is there another possible cause?