Siemens Freezer Error Code E11

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  • #94291
    Devon Mike
    Participant

    Hello,

    I have a Siemens FI24NP30/14

    I’ve just changed the water filter and it looks like I’ve inadvertently pressed the incorrect reset buttons. When trying to reset it the following error code is always ultimately displayed – E11.

    Any advice on how to fix this would be gratefully received.

    Thanks in advance.

    #456909
    don
    Moderator

    Re: Siemens Freezer Error Code E11

    Hi Mike

    I’ll give this a bump for you if there is no response over the weekend 😉

    Don ( CES Exeter 🙂 )

    #456910
    don
    Moderator

    Re: Siemens Freezer Error Code E11

    Bump for our customer.

    Don

    #456911
    don
    Moderator

    Re: Siemens Freezer Error Code E11

    Still trying to help Mike 🙂

    #456912
    Siemens Home UK
    Participant

    Re: Siemens Freezer Error Code E11

    Devon Mike wrote:Hello,

    I have a Siemens FI24NP30/14

    I’ve just changed the water filter and it looks like I’ve inadvertently pressed the incorrect reset buttons. When trying to reset it the following error code is always ultimately displayed – E11.

    Any advice on how to fix this would be gratefully received.

    Thanks in advance.

    Hi, we’re sorry you’re having this issue!

    We’d recommend to try the appliance self-test:
    1. Switch off the appliance and wait 5 minutes.
    2. Keep the door closed during this time.
    3. Switch on the appliance
    4. At the same time, press the setup button and the alarm button for 5 seconds.

    The self-test programme starts. Various messages appear in the facia one after the other. If an error is established during the appliance self-test, the alarm symbol appears in the fascia and and an error message (e.g. B. = sensor
    error) is displayed.

    If an error is displayed please call 03448928999 option 4 for assistance.

    If no error is established during the appliance self-test, the preset temperature appears in the fascia after the test has ended.

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