SIEMENS KA62DV00GB SIDE BY SIDE FRIDGE FREEZER

[DAGAV]

HI GUYS,

JUST AFTER A BIT OF HELP WITH SIEMENS KA62DV00GB.
CUSTOMER STATES THAT THE APPLIANCE STOPS PRODUCING ICE.
WHEN I VISITED THE ADDRESS THE APPLIANCE WAS PRODUCING ICE NORMALLY.
CUSTOMER SHOWED ME A PICTURE OF HOW THE ICE HAD FORMED INSIDE THE ICE BUCKET, THE ICE HAD FUSED TOGETHER INTO ONE MASS OF ICE ON THE RIGHT HAND SIDE NOT MOVING INTO THE MIDDLE SO THAT THE ICE BUCKET SPIRAL MISSES THE ICE AND NONE DISPENCED.
I CAN ONLY ASSUME THAT THE ICE MAKER BAR, THE PART THAT MOVES TO DEPRESS OR RELEASE A MICROSWITCH THAT SIGNALS TO THE PCB TO PRODUCE/RELEASE MORE ICE OR THAT THE ICE BUCKET IS FULL IS STAYING UP AND RESTING ON THE MASS OF ICE SIGNALING THAT THE ICE BUCKET IS FULL AND NO LONGER PRODUCING ICE.
I HAVE SEARCHED THE SERVICE MANUAL AND REPAIR INSTUCTIONS AND FOUND VARIOUS POINTERS.
E.G DOOR BEING LEFT OPEN, MOTORISED ICE FLAP NOT CLOSING FULLY OR STUCK OPEN AND DOORS NOT SEALING PROPERLY RESULTING IN ICE MELTING SLIGHTLY AND FREEZING IN CLUMPS – ALL OF THESE ARE SEALING AND WORKING OK.
I PRESSED THE ICE MAKER TEST BUTTON AND THE ICE MAKER FUNCTIONED PROPERLY AND REFILLED THE ICE TRAY WITH WATER.
**THE SERVICE MANUAL ALSO STATES THESE POSS CAUSES**
1. BLOCKED ARM (WHICH COULD BE THE CAUSE ALTHOUGH WORKED WHEN I PRESSED THE TEST BUTTON) – DEFORMATION – TO CHANGE ICE MAKER.
2. ICE HARVEST PROBLEM – ICE CUBE BLOCKS – VALVE LEAKAGE – CHANGE VALVE
THE ICE MAKER IS WORKING AND I CAN SEE NO LEAKS (OVER FILL INTO TRAY) FROM THE WATER VALVE SO I WOULD BE CLUTCHING AT STRAWS BY CHANGING THESE.
HAS ANYONE ELSE HAD THE SAME FAULT OR ANY FUTHER ADVICE ABOUT THIS MODEL, HELP IS APPRECIATED.

THANKS

GAVIN

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