Siemens WIQ1633GB/02 FD 8306 Warranty repair

[Simon46]

Is this appliance under a BSH 10 year warranty?

Regards
Simon

[Martin]

Re: Siemans WIQ1633GB/02 FD 8306 Warranty repair

Ten year warranty?….Never heard of such a thing….can your customer show you the policy document?

[don]

Re: Siemans WIQ1633GB/02 FD 8306 Warranty repair

I got a funny feeling that Siemens did a promo thingy for a limited period a few years ago which was a free ten year warranty. Goatboy would remember if you can find him :rolls:

Don

[Bryan]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

I’m pretty sure all the Siemens WIQ range of machines have a 10 year parts and labour guarantee.

HTH

Bryan

[Simon46]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

No documentation, customer took over machine with house. I rang BSH they checked 5 year warranty not listed, then 10 year and said it was on the list.
Customer rang to arrange Callout with BSH they said no warranty, it must be with D&G :rolls: and gave them the number. Lady at D&G obviously did not have any record except extended warranty offer card sent out to that address and not returned.
Fault is doorseal has rubbed through 3’o clock, interlock wet and i suspect PCB is possibly damaged. Start does not lock door, but if you open door it says close door.

Regards
Simon

[superfix]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

Customer HAD to register for 10 year warranty.

By the sounds of it the top power module will need replacing….

Not cheap.

[Martin]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

Simon46 wrote:No documentation, customer took over machine with house.

Guarantee’s are NOT transferrable to a third party anyway 😉

[Simon46]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

Eck the bill for parts only comes to 196 quid delivered 😯 minus trade discount. Do the power module tracks blow or does it fry semiconductors usually?

S.

[superfix]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

Simon46 wrote:Eck the bill for parts only comes to 196 quid delivered 😯 minus trade discount. Do the power module tracks blow or does it fry semiconductors usually?

S.

I’ve never noticed any blown tracks before TBH. But there is a triac on the board that controls the door lock/release I believe. You may be able to ID and replace it I suppose

I don’t get involved with board repairs, so it would be new interlock, door boot and board for me.

Nice little earner for you if she goes for it though 😉

[Simon46]

Re: Siemens WIQ1633GB/02 FD 8306 Warranty repair

Thanks for your help all. Will wait for the phone to ring 😆

S.

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