Smeg Dishwasher DWF612BL not working…

[NokiaGuy]

Hi,

I’ve spent many hours trawling your forums – and the internet as a whole – and I’m at a bit of a loss. Last night, the dishwasher ran it’s full cycle, beeped at the end and we started to unload it when we noticed the bottom was flooded with water still. I turned it all off, emptied it and then scooped several pints of water out. I removed the silver mesh filter and got as much out as I could. In the end, I was soaking a sponge and wringing that out down the sink. So I got as much as I could out. I then tried selecting the fastest cycle, pressed the start button, it beeped as it usually does, made a very brief noise – the only way I could describe it is it sounded like the noise it makes when draining – but it only lasted a second. I looked on the front panel to see if there were any error lights, but none. The lights lit up were the same lights that lit up just before I tried to start the cycle (solid lights, none flashing). If I select a different cycle, the same thing happens and then it reverts back to those same lights. So I’m assuming there are no error lights being displayed.

Regardless, I have tried the reset sequence dozens of times but it doesn’t work. One thing – when you do the reset sequence, it says to press the “program” button – is this any of the program cycle buttons I choose to press? So today I took the dishwasher outside, pushed it back on it’s rear feet to an angle where I could take the plinth off and have a look at the wiring – I couldn’t see anything that had burnt out but on the right hand side, the plastic “tub” appeared to still be full of water. So I removed the rubber hose and drained that water out. Because every now and then some water was dripping out of the drain hose, I raised the dishwasher up on a step, got below that level and sucked on the hose til water started coming out (tastes great 😯 ) and eventually it all stopped coming out.

I’ve read a lot about the “anti-flood” being tripped but I can’t seem to find a switch or a reset button or anything that may relate to this.

So if any of the experts read this and might have an idea of how to save me (suddenly washing up dishes for a family of 6 is a real shock!) I would be very grateful.

Thanks for reading – sorry it’s a bit of an essay but I’m trying to explain as much as I can.

Thanks,
Neil.

[Dales-Electronic]

Re: Smeg Dishwasher DWF612BL not working…

As a first step – unplug the appliance and tip the appliance back to 45 degrees advise if you have any water running out the back.

[NokiaGuy]

Hi,

thanks for the reply. Done and no water ran out the back. The only place it has come out of is the drain hose (that was this afternoon when I was drinking it!).

Thanks,
Neil.

[NokiaGuy]

Anyone any ideas? My wife is starting to suggest we go buy a new dishwasher but if I can save our old one, it’ll not only save me doing a heap of dishes every night in the meantime, it’ll also save a hefty dent in my wallet!

Thanks to anyone that can help…
Neil.

[NokiaGuy]

Re: Smeg Dishwasher DWF612BL not working…

Hi again,

still no luck with my dishwasher. I’ve spent days searching the net trying to see if there’s any advice. I had another look tonight and I’ve found something else that might help point to the fault:

If I select a program and press start, as per my first post, there’s a second’s worth of noise and then it beeps again and stops. Tonight, I found if I keep my finger on the start button, that noise just keeps going. It almost sounds like it’s trying to draw in water but can’t. As soon as I release my finger, the noise stops and it beeps to a halt once more. Don’t know if that could help point an expert in the right direction for me to take a look?

Thanks,
Neil.

[Specialist01269]

Re: Smeg Dishwasher DWF612BL not working…

As you said the Cavity was full of water, have you checked the drain pump to see if the impellor is jammed or faulty?
If you don’t feel comfortable with doing this yourself you colud try the UKWG repairs@ feature for an engineer local to you.

[NokiaGuy]

Hi Specialist01269,

thanks for the reply – and apologies for my other post 😉

I had a look at just about everything I felt comfortable looking at (which isn’t a lot!) I will take a look at the impellor (if I can find it)…Failing that, I’ll take your advice and have a look for a local engineer.

Cheers 🙂

[Specialist01269]

Re: Smeg Dishwasher DWF612BL not working…

If you follow the drain outlet hose into the machine you will go straight to the pump, you will need to have a bowl to hand to catch any water left in the machine. If you remove the outlet hose & look into the pump you can see the impellor, use a small screwdriver to gently turn the blades. If they turn easily then the pump is not jammed if they are tight then you have probably found your fault.

Please remember: POWER OFF & PLUG OUT FIRST, being :zap: can seriously spoil an otherwise perfect day.

[keithwilliams]

Re: Smeg Dishwasher DWF612BL not working…

from what you say about water still in the “PLASTIC TUB” i think you mean the salt reservoir which in the absence of salt it of course should still have water in it.
the best way to get help is to reset your machine as per instruction book and the run prewash cycle and then try to identify the actual fault code.
to be honest a lot of repair engineers don’t like doing dishwashers. those of us who do, don’t particularly like smeg for various reasons (although i have one).
even when you get a fault code they are quite often wrong.
you’ll save yourself a lot of grief if you find a reasonably priced and recommended repairer who will do the job for you. as an example i charge £40 plus parts subject to total cost being agreed.
this forum will suggest someone in your area.

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