Re: Smeg DWF 64SSE
Yep, us too.
We fitted one on a chargeable basis (the whole motor and pump due to water ingress) the impellor sheared just after the 12 month guarantee period so we fiited the pump only free of charge as a gesture of good will.
The customer wrote a letter of complaint to Smeg who contacted me, after I told them we didn’t charge him they passed a customer care call to Servevast so we could claim the part and the labour back from them.
Thankyou Smeg 😀
I was asked to order another one today for a trade customer, seems there’s a weakness with the impellor.
Dave.