Smeg DWF 64SSE

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  • #7063
    Lawrence
    Participant

    Hi
    Is anyone else fitting a lot of motors to this model ?
    I Have fitted 4 within the last 2 weeks all with the same problem the impellors have sheared off !
    All the same model no all the same sympton ,All about the same age
    (Approx 2 yrs) Wierd or just Smeg

    Lawrence

    p.s
    Smeg have done a free of Charge part on all bar one (very stroppy cust )

    #121223
    eastlmark
    Moderator

    Re: Smeg DWF 64SSE

    Yeah, we have done 2 in the last few months, seems the thread on the motor shaft has rusted and no longer connects with the impellor.

    #121224
    Dave_Conway
    Participant

    Re: Smeg DWF 64SSE

    Yep, us too.

    We fitted one on a chargeable basis (the whole motor and pump due to water ingress) the impellor sheared just after the 12 month guarantee period so we fiited the pump only free of charge as a gesture of good will.

    The customer wrote a letter of complaint to Smeg who contacted me, after I told them we didn’t charge him they passed a customer care call to Servevast so we could claim the part and the labour back from them.

    Thankyou Smeg 😀

    I was asked to order another one today for a trade customer, seems there’s a weakness with the impellor.

    Dave.

    #121225
    admin
    Keymaster

    Re: Smeg DWF 64SSE

    And dont I know it… 😈
    Ive got the same flamin machine.. 👿
    knew I should have got a FAGOR.. 😛
    At least its economical and easy to repair.. 😀

    Bryan

    #121226
    clivejameson
    Participant

    Re: Smeg DWF 64SSE

    Yeah…done one or several 😉
    Clive

    #121227
    eastlmark
    Moderator

    Re: Smeg DWF 64SSE

    r600a wrote:
    knew I should have got a FAGOR.. 😛


    Bryan

    Now thats a first. “Fagor” and “I knew I should have got a” in the same sentence. ❗

    #121228
    clivejameson
    Participant

    Re: Smeg DWF 64SSE

    …and another today! 🙄

    #121229
    admin
    Keymaster

    Re: Smeg DWF 64SSE

    Did one in summer, machine only 18 months old rusted and sheared off impeller.

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