smeg DWF614 dishwasher

[abercam]

I can switch this on, select any program, press start and there are 2 beeps. If I keep the start button pressed down, the cycle will start. As soon as I release the start button, at any point the cycle stops immediately.
I have tried the reset on this site (door open press start several times) but no difference.
There are no error messages on the display
Any help at all please???
🙁

[Penguin45]

Re: smeg DWF614 dishwasher

More or less has to be a computer board fault 🙁 . Worth getting the soap dispenser checked out as well – dodgy solenoid coils cause all sorts of weird faults.

In view of the expense of the component, pro help would be your best course of action – click the link below for an engineer in your area.

Power off if you intend to investigate further.

Regards,
Penguin45.

[abercam]

Re: smeg DWF614 dishwasher

Thanks for the response – had noticed the soap dispenser did not always open in the cycle prior to more recent total “shutdown”, but not being technically minded have no idea whether this is relevant / connected in any way.

[kwatt]

Re: smeg DWF614 dishwasher

Possibly Abercam, but as P45 says, it’s a bit of an odd fault you have there. I’ve seen quite a few Smeg machines beign an agent for them and I’ve not seen one do that as you describe. I have seen the inability to get the program entered and from memory I think the PCB was at fault. But like P45, I’d advise you get some pro help as it could be an expensive mistake if you guess at it.

K.

[abercam]

Re: broken smeg dishwasher

Thank you K / P45.
Given the unusual (possibly terminal) nature of the problem / expensive call out charge with no guarantee of any fix, or certainly an expensive one at best, I am tempted to cut my losses on this one and go for a new machine.
My problem here is I went for what I thought would be a good model (certainly not the cheapest), and it’s lasted less than 2 years. (I had similar “bad luck”going for a good name oven and having endless call-outs). So I’m looking at cheaper models
My dishwasher has to be stainless steel fronted (unless I replace every other cupboard/appliance in my kitchen), and cold water fill (but I gather all modern machines are this anyway):
Any thoughts on the Beko DWD8650x (£230 3yr warr)/ Baumatic Suprema1 (£270)/ Siemens SE25M851GB (£360) – I have lost some faith that more expensive is worth it if you have to replace a machine so soon ?? 😥

[kwatt]

My advice is to go back to Smeg with your grievance and explain that you’re not happy about the failure. 😉

K.

[Dave_Conway]

Re: smeg DWF614 dishwasher

abercam wrote:Thanks for the response – had noticed the soap dispenser did not always open in the cycle prior to more recent total “shutdown”, but not being technically minded have no idea whether this is relevant / connected in any way.

Before throwing the towel in on this one, the above is relevent as the solenoid (as Pengiun mentioned) can cause havoc with the software on these.

Dave.

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