Smeg SUK61MBL8, Door Seal Fell Off, Won’t Re-Attach

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  • #72373
    LouLou
    Participant

    I have a Smeg SUK61MBL8 dual fuel cooker which is seven months old. A few days ago I noticed the rubber door seal was hanging off at the upper right hand side, and thought it was a bit odd, but easily solved.

    Had a quick look on Youtube so I didn’t make matters worse, and it appears it easily hooks back on with no hassle.

    However, the hook doesn’t go back on! The metal hook is a separate part that appears to be glued and inserted into a split in the rubber at each corner, and it just falls out when I try to attach it to the oven!

    Looking at the other ends of the seal, the hooks are just as poorly attached; it was probably waiting to happen.

    Does this mean all Smeg door seals are as poorly made? Or have I just been unlucky? I was searching online to see if this is a known issue, but, nothing so far.

    I’ve had a few cookers over 20+ years and no issues with any door seals whatsoever.

    Hopefully this picture can demonstrate what I mean: http://img22.imageshack.us/img22/3936/img0016yz.jpg

    Also, I bought this cooker “Graded” from an ebay appliance retailer. Their blurb says that the cooker is fully covered by the Smeg guarantee. However, Smeg dispute this and say ebay-bought items are exempt and want to charge me £35 for a new seal!

    I’m waiting on the retailer getting back to me on this. Does anyone have a part number, in case I have to source it myself? I’m thinking it’s this one: http://www.ebay.co.uk/itm/200431413216? … 1423.l2649 (Part No: 754130519). Smeg gave me the part number SER000144455 but can’t seem to find it anywhere.

    Thanks for reading and I’d appreciate any thoughts.

    #384354
    clivejameson
    Participant

    Re: Smeg SUK61MBL8, Door Seal Fell Off, Won’t Re-Attach

    Hi LouLou
    Smeg door seal are not known for this issue although it can happen occasionally on all makes…if the metal hook is detached then a replacement seal is the only cure.

    You could try emailing the Store quoting the specific model number?

    #384355
    LouLou
    Participant

    Re: Smeg SUK61MBL8, Door Seal Fell Off, Won’t Re-Attach

    Thanks for the reply.

    I’ve got a replacement seal (from the ebay link above) and can’t seem to get the blimmin’ thing on! I am a bit cack-handed with these things. I attach one corner, then the other comes away.

    The ebay store didn’t reply unfortunately. Don’t want to call out a handyman specifically for this..I’ll have to get onto the retailer again.

    #384356
    clivejameson
    Participant

    Re: Smeg SUK61MBL8, Door Seal Fell Off, Won’t Re-Attach

    If you have the hook correctly located then it won’t come away very easily…make sure you hook it into the small hole in each corner 😉

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